Customer Service Ambassador
4 days ago
We're passionate about delivering an unforgettable dining experience that showcases the culinary art of Churrasco. Our mission is to ignite passion and joy in our team, guests, and communities.
Job SummaryWe're seeking a skilled Customer Service Representative to join our team. As a key member of our service team, you'll be responsible for facilitating exceptional guest experiences and conveying the gratitude of our organization.
Key Responsibilities- Facilitate service activities to enhance and enable the guest experience.
- Convey the gratitude of the organization to the guest for their patronage through guest-focused practices.
- Preserve and share the festive, hospitable, and gracious spirit of Southern Brazilian traditions.
- Complete any beginning or closing shift duties as directed by management.
To succeed in this role, you'll need:
- A high level of endurance and mental acuity to manage conflict and deal successfully with high-stress situations.
- The ability to transport objects up to 50 lbs, stand for long periods of time, and work at a quick pace.
- Availability to work weekends and holidays.
We offer a comprehensive benefits package, including:
- Medical, Dental, and Vision insurance for full-time, hourly team members.
- Company-paid Life Insurance and Short-Term Disability.
- A voluntary benefits package, including Critical Illness, Hospital Indemnity, Accident Coverage, Permanent Life, and Pet Insurance.
Part-time team members are eligible for a Minimum Essential Coverage (MEC) Health plan and other benefits.
Fogo de Chão is an Equal Opportunity & E Verify Employer. This position has a fixed rate of 17.15 and is eligible to receive tips.
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