Healthcare Administrative Specialist

1 week ago

Tampa, Florida, United States Orthopaedic Solutions Management Full time
Job Overview

Position Summary:

The Clinical Support Specialist plays a crucial role in managing and reviewing essential clinical documentation and physician referrals. This position involves preparing necessary consents for in-office procedures and organizing electronic medical records for upcoming patient appointments. Additionally, the specialist will conduct pre-visit phone calls to patients, generate x-ray orders in accordance with clinic protocols, and gather test results and medical records as needed. This role will initially require in-office presence for training and probation, transitioning to a hybrid remote and in-office model thereafter.

Key Responsibilities:

  • Deliver exceptional customer service to patients, visitors, and colleagues.
  • Accurately prepare all intake forms and electronic medical records for scheduled appointments in a timely manner.
  • Collect diagnostic testing reports, lab results, and other relevant medical records from external facilities for upcoming clinic visits.
  • Ensure that all relevant records, test results, imaging, and referral information are promptly available in the electronic medical record (EMR) system.
  • Prepare necessary consents, excuse notes, work comp status forms, and patient education materials for visits.
  • Review schedules for accuracy, identifying any errors or duplicates.
  • Conduct pre-visit phone calls to confirm procedure preparations or testing requirements and to obtain necessary imaging discs and reports.
  • Organize and digitize all chart preparation documentation for the assigned clinic.
  • Input appropriate x-ray orders into the EMR system.
  • Document any relevant pre-visit information into the patient chart within the EMR.
  • Safeguard the confidentiality and security of all protected health information (PHI) in compliance with state and federal HIPAA regulations.
  • Perform additional duties as assigned.

Qualifications:

  • High School Diploma required.
  • A minimum of 1 year of experience in a medical office setting, as an LPN, Medical Assistant, or CNA is essential.
  • Familiarity with medical terminology, clinical practices, and diagnostic testing is necessary.
  • Strong organizational and time management skills, along with proficiency in EMR systems, are required.

About Our Organization:

At Orthopaedic Solutions Management, we are dedicated to delivering exceptional orthopedic care to our patients. Our mission encompasses not only the clinical care provided by our physicians but also all administrative aspects of the patient experience. Every team member contributes significantly to this mission. We are proud to uphold a culture of inclusion that reflects the diverse communities we serve, ensuring equal opportunities for all.

What We Offer:

  • Full-time positions available, with opportunities for career advancement.
  • Job stability and security, promoting a healthy work-life balance.
  • Become a part of a dynamic and expanding clinic services team.

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