Current jobs related to Senior Manager of Client Success Operations - San Francisco, California - Remote Jobs
-
Senior Director of Client Success
3 days ago
San Francisco, California, United States Collective Health Full timeKey Responsibilities:The Senior Director of Client Success will lead the Client Success organization, driving engagement and high performance in client service as they manage annual renewals and upsell products.This role requires a senior, strategic voice and trusted advisor in client and channel relationship management, particularly with leadership...
-
San Diego, California, United States Coastal Payroll Full timeCompany OverviewAt Coastal Payroll Services, we're a leading provider of human capital management services that supports thousands of clients nationwide.Job SummaryWe're seeking a Senior Client Success Manager and Operations Lead to join our Client Support team to lead two auxiliary teams, Phone Support and Distribution.Job DescriptionThe Senior Client...
-
Senior Customer Success Manager
4 weeks ago
San Francisco, California, United States inPowered Full timeSenior Customer Success ManagerinPowered's AI platform empowers brands to maximize their content marketing ROI. Leveraging Artificial Intelligence and years of machine learning, our Content Intelligence and Content Distribution solutions enable marketers to collect proprietary data and drive real ROI – positively impacting brand perception, increasing...
-
Senior Customer Success Manager
2 days ago
San Francisco, California, United States inPowered Full timeDrive Client Success with inPoweredinPowered's AI platform empowers brands to maximize their content marketing ROI. As a Senior Customer Success Manager, you will play a critical role in driving renewals and business growth for clients. Your focus will be on ensuring partner retention and satisfaction by delivering exceptional service through strategic...
-
Client Success Manager
2 weeks ago
San Francisco, California, United States One Legal Full timeAbout One LegalOne Legal is a leading provider of innovative technology solutions for legal professionals. With over 30 years of experience, we continue to be a respected industry leader. Our mission is to empower legal professionals to succeed through our cutting-edge solutions.Job DescriptionWe are seeking a highly ambitious and results-driven Manager of...
-
Client Success Manager
1 month ago
San Francisco, California, United States One Legal Full timeAbout One LegalOne Legal, an InfoTrack company, is a leading provider of innovative technology solutions for legal professionals. With over 30 years of experience, we continue to be a trusted partner for court document filing, service of process, and more.Job SummaryWe are seeking a highly ambitious Client Success Manager to lead our Client Success team. As...
-
Customer Success Senior Manager
4 weeks ago
San Francisco, California, United States Dynamo AI Full timeJob Title: Customer Success Senior ManagerWe are seeking a seasoned Customer Success Senior Manager to lead our Customer Success team at Dynamo AI. As a key member of our growth team, you will be responsible for fostering long-term relationships with our clients, ensuring their success and satisfaction with our AI solutions, and driving customer retention...
-
Client Success Manager
2 weeks ago
San Francisco, California, United States AMWARE FULFILLMENT SERV Full timeJob Title: Client Success ExecutiveWe are seeking a highly motivated and results-driven Client Success Executive to join our team at Staci Americas. As a key member of our client-facing team, you will be responsible for building and maintaining strong relationships with our clients, ensuring their satisfaction with our services, and identifying opportunities...
-
Customer Success Senior Manager
2 weeks ago
San Francisco, California, United States Dynamo AI Full timeJob Title: Customer Success Senior ManagerWe are seeking a seasoned Customer Success Senior Manager to spearhead our Customer Success team at Dynamo AI.Key Responsibilities:Customer Success Team Leadership: Build and lead a high-performing Customer Success team, providing guidance and support to ensure exceptional service and support to our clients.Customer...
-
Senior Client Manager
2 weeks ago
San Francisco, California, United States Woodard & Curran Full timeJob Title: Senior Client ManagerWoodard & Curran is seeking a Senior Client Manager to join our team. As a key member of our sales and client management team, you will be responsible for developing and executing strategies to grow our client base and drive revenue growth.Key Responsibilities:Develop and implement sales strategies to identify and pursue new...
-
Senior Customer Success Manager
2 weeks ago
San Francisco, California, United States inPowered Full timeJob OverviewinPowered is seeking a highly skilled Senior Customer Success Manager to drive renewal revenue growth and improve end customer experience. As a key member of our team, you will be responsible for delivering a high level of service through strategic insights, data-driven storytelling, and high operational standards.Key ResponsibilitiesDrive...
-
Senior Manager, Client Sales
2 weeks ago
San Francisco, California, United States Brex Full timeUnlock Your Potential as a Client Sales Senior Manager at BrexBrex is revolutionizing the fintech industry with innovative financial solutions, and we're seeking a visionary Client Sales Senior Manager to lead our Client Sales team. As a key member of our leadership team, you'll drive revenue growth, foster strong client relationships, and inspire your team...
-
Client Success Manager
7 days ago
San Diego, California, United States Wonderist Agency Full timeAt Wonderist Agency, we're looking for a talented Client Success Manager to join our team. As a Client Success Manager, you will be responsible for driving our clients' success and happiness by helping them meet their business goals.We do this by understanding and facilitating a client's needs in the digital and traditional marketing space. You will lead...
-
Senior Client Leadership Manager
2 weeks ago
San Francisco, California, United States SupportFinity Full timeJob DescriptionAs a Senior Client Leadership Manager at Dentsu Creative US, you will play a critical role in driving the growth and success of our clients. You will be responsible for building and sustaining relationships with senior-level clients, aligning their brand strategy with our agency's capabilities, and leading teams through strategic development...
-
Customer Success Senior Manager
7 days ago
San Francisco, California, United States Dynamo AI Full timeWe are seeking a seasoned Customer Success Senior Manager to lead our Customer Success team at Dynamo AI. Reporting directly to the Head of Growth, you will be responsible for fostering long-term relationships with our clients, ensuring their success and satisfaction with our AI solutions, along with driving customer retention and growth.Key...
-
Senior Customer Success Manager
2 weeks ago
San Francisco, California, United States adjust Full timeUnlock Your Potential with AdjustAt Adjust, we're on a mission to empower businesses to succeed in the ever-evolving world of mobile advertising. As a Senior Customer Success Manager, you'll play a vital role in helping our clients achieve their goals and drive growth through our cutting-edge platform.Key Responsibilities:Develop and maintain strong...
-
Senior Customer Success Manager
7 days ago
San Francisco, California, United States Twilio Full timeAbout the RoleWe are seeking a highly skilled Senior Customer Success Manager to join our team at Twilio. As a key member of our Customer Success Management team, you will be responsible for driving customer satisfaction and growth by developing tailored strategies that align with both customer goals and company objectives.Key ResponsibilitiesEnsure customer...
-
Senior Strategic Customer Success Manager
4 weeks ago
San Francisco, California, United States Lob Full timeJob Title: Senior Strategic Customer Success ManagerWe are seeking a highly skilled Senior Strategic Customer Success Manager to join our team at Lob. As a Senior Strategic Customer Success Manager, you will be responsible for developing and executing account plans to drive customer success and growth.Key Responsibilities:Develop deep knowledge of customers'...
-
Senior Enterprise Customer Success Manager
2 weeks ago
San Francisco, California, United States Gong Full timeUnlock Revenue Growth with GongAs a Senior Enterprise Customer Success Manager at Gong, you will be responsible for driving revenue growth and customer satisfaction for our enterprise clients. We are seeking a highly skilled and experienced professional to join our team and help us achieve our goals.Key Responsibilities:Develop and execute strategic plans to...
-
Senior Customer Success Manager
4 weeks ago
San Francisco, California, United States Parspec, Inc Full timeRevolutionize the Construction Supply Chain with ParspecParspec is a pioneering company transforming the $5 trillion building construction products industry by digitizing and organizing product data. Our digital platform empowers designers and builders to quickly identify the right products for their projects, while the supply chain generates new leads and...
Senior Manager of Client Success Operations
2 months ago
Industry Sector:
Software Development (SaaS)
Why Explore This Opportunity:
Competitive salary potential reaching up to $264,000 based on location and expertise
Prospects for professional growth and advancement within a fast-growing organization
Flexible working arrangements, including options for remote or hybrid work
Comprehensive benefits package featuring health insurance, wellness programs, and paid volunteer opportunities
Opportunity to lead a dynamic team and significantly influence customer success initiatives
Join a company recognized for its dedication to diversity and inclusion, promoting a collaborative work environment
Key Responsibilities:
Guide and motivate a team of Customer Success Managers and leaders at various levels
Establish and oversee operational metrics to enhance outcomes and accountability in collaboration with Revenue Operations
Partner with Sales to formulate retention and growth strategies for key clients
Forge strong relationships with C-suite and senior executives at high-value customer organizations
Serve as a vital member of the Customer Success Management & Renewals Leadership team, contributing to the overarching global strategy
Essential Qualifications:
Minimum of 5 years in leadership roles within a high-growth B2B SaaS environment
At least 3 years of experience managing complex projects in management, strategy, or technology implementation
Demonstrated success in cultivating outcome-focused relationships with key clients and collaborating with cross-functional teams
Ability to balance daily operations with strategic foresight and long-term planning
Exceptional executive presence and comfort in engaging with executives at all levels
Preferred Qualifications:
Experience in managing remote teams and navigating digital transformation projects
Strong analytical capabilities to evaluate market trends and guide strategic decisions
Background in customer experience or customer success management within a SaaS framework
#J-18808-Ljbffr
