Medical Spa Sales and Operations Director
1 day ago
About Us:
DFW Medical Spa is a leading medical spa and wellness center seeking a highly skilled and experienced Sales and Operations Manager. The ideal candidate will be responsible for planning and directing the day-to-day sales and operations of our medical spa, ensuring exceptional customer experiences and driving sales growth.
Job Summary:
We are looking for a top-performing Sales and Operations Manager with a proven track record of consultative sales success. The successful candidate will lead our team to achieve aggressive monthly sales goals, train and coach staff to meet sales targets, and manage the overall operations of our medical spa.
Responsibilities:
- Consultations and Sales: Perform consultations and close sales on new clients and upsell current clients.
- Meet and Exceed Sales Goals: Meet and exceed aggressive monthly sales goals of $50,000.
- Staff Training and Coaching: Train, coach, and help technicians achieve sales goals.
- Staff Management: Manage the staff at our medical spa, meeting performance objectives, sales, and development goals.
- Conflict Resolution: Handle conflict management and escalate issues to management as necessary.
- Client Issues: Handle escalated client issues in a timely manner.
- Location Management: Manage scheduling and coverage of the clinic.
- Improvement Initiatives: Continuously work to improve leadership skills and maintain confidentiality and HIPAA compliance.
Required Qualifications:
- Consultative Sales Experience: 2+ years of consultative (face-to-face) sales experience required, preferably in the medical spa industry.
- Management Experience: 2+ years of management experience overseeing staff and meeting/exceeding sales goals required.
- Education: Bachelor's Degree in Business preferred.
Compensation:
The base salary for this role is $45,000 - $55,000 per year, with uncapped bonus and upside potential. Expected minimum bonus with 50% consultation close rate and achieving min sales of $50,000 per month is $20,000. Position also carries additional bonus $30,000 per year when sales target is met.
Benefits:
- Professional Development Assistance: Professional development assistance to support career growth.
- Holiday Pay: Holiday pay benefits.
- Free Cosmetic Procedures: Free cosmetic procedures for employees.
Work Environment:
This position requires working in a fast-paced medical spa environment. All customers are required to wear a mask, temperature checks, and we sanitize regularly.
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