Customer Service Representative

7 days ago

Crown Point, Indiana, United States Methodist Hospitals Full time
Job Summary

We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Methodist Hospitals. In this role, you will be responsible for ensuring that patient demographic and financial information is accurately entered into our system, and that all necessary documents are obtained and processed in a timely manner.

Key Responsibilities
  • Accurate Data Entry: Enter patient demographic and financial information into our system with high accuracy and attention to detail.
  • Document Management: Obtain and process all necessary documents related to patient identification and insurance.
  • Regulatory Compliance: Ensure that all regulatory documents are issued and processed in accordance with federal and state laws.
  • Charge Reconciliation: Reconcile patient charges with services provided in the clinic.
  • Insurance Verification: Verify insurance eligibility for all patients and obtain necessary pre-certifications and/or prior authorizations.
  • Financial Assistance: Assist patients in arranging financial assistance prior to appointment.
  • Co-pay Collection: Collect and process co-pays as necessary.
  • Department Statistics: Maintain department statistics and reports.
Requirements
  • Education: High School Diploma or GED equivalent required; Associate's degree preferred.
  • Experience: 2 years of experience in a healthcare setting required.
  • Skills: Proficient in medical terminology, ICD-9 and CPT coding, and Epic proficiency.
Standards of Behavior

Meets the Standards of Behavior as outlined in Personnel Policy and Procedure #1, Employee Relations Code.

Confidentiality/HIPAA/CORporate Compliance

Demonstrates knowledge of procedures for protecting and maintaining security, confidentiality, and integrity of employee, patient, family, organizational, and other medical information.

  • Customer Service Representative

    3 weeks ago

    Crown Point, Indiana, United States Velocity Solutions Full time

    {"h1": "Customer Service Representative", "p": "We are seeking a skilled Customer Service Representative to join our team at Velocity Solutions. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely and professional manner.", "ul": [{"li":...

  • Customer Service Representative

    1 week ago

    Crown Point, Indiana, United States Brian Rice - State Farm Agent Full time

    Job OverviewAre you a customer-focused individual with excellent communication skills? Do you enjoy working with the public and providing top-notch service? If so, we may have the perfect opportunity for you as a Customer Service Representative with Brian Rice - State Farm Agent.ResponsibilitiesAs a Customer Service Representative, you will be responsible...

  • Customer Service Representative

    4 weeks ago

    Crown Point, Indiana, United States Domino's Pizza LLC Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Respond to customer inquiries and...

  • Customer Service Representative

    3 weeks ago

    Crown Point, Indiana, United States ROSATIS PIZZA Full time

    Customer Service RepresentativeRosati's Pizza is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our call center team, you will be responsible for providing exceptional customer service to our clients, taking orders for pizza restaurants, and ensuring a seamless experience...

  • Customer Service Representative

    2 weeks ago

    Crown Point, Indiana, United States Mark Jonas - State Farm Agent Full time

    Job DescriptionAs a Customer Service Representative for Mark Jonas - State Farm Agent, you will play a vital role in providing exceptional customer service to our clients. Your primary responsibility will be to respond to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing...

  • Customer Service Representative

    1 week ago

    Crown Point, Indiana, United States Rosati's Pizza - Cedar Lake, Hobart, Schererville, Crown Point Full time

    Job DescriptionAt Rosati's Pizza, we're seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, answering inbound calls, and taking orders for our pizza...

  • Customer Service Representative

    2 weeks ago

    Crown Point, Indiana, United States Rosati's Pizza - Cedar Lake, Hobart, Schererville, Crown Point Full time

    Job DescriptionAt Rosati's Pizza, we're seeking a skilled Call Center Representative to join our team. As a key member of our customer service team, you'll be responsible for handling customer inquiries and orders with professionalism and efficiency.Key Responsibilities:Respond to customer calls and emails in a timely and courteous mannerProcess customer...

  • Customer Service Representative

    4 weeks ago

    Crown Point, Indiana, United States Brian Rice - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Brian Rice - State Farm Agent. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesEstablish and Maintain Customer RelationshipsBuild...

  • Customer Service Representative

    2 weeks ago

    Crown Point, Indiana, United States Regional Federal Credit Union Full time

    Member Service AdvisorRegional Federal Credit Union is seeking a highly skilled Member Service Advisor to join our team at our Crown Point (Winfield) location. As a key member of our team, you will be responsible for providing exceptional customer service to our members, promoting credit union products and services, and ensuring a positive member...

  • BMV Customer Service Representative

    3 weeks ago

    Crown Point, Indiana, United States State of Indiana Full time

    About the RoleThis is an exciting opportunity to join the State of Indiana as a Customer Service Representative for the Bureau of Motor Vehicles (BMV). As a key member of our team, you will provide exceptional customer service to Hoosiers across the state, ensuring timely and accurate assistance with a broad range of BMV needs.Key ResponsibilitiesProvide...

  • BMV Customer Service Representative

    3 weeks ago

    Crown Point, Indiana, United States State of Indiana Full time

    About the RoleThis is an exciting opportunity to join the State of Indiana as a Customer Service Representative for the Bureau of Motor Vehicles (BMV). As a key member of our team, you will provide exceptional customer service to Hoosiers across the state, ensuring timely and accurate transactions.Key ResponsibilitiesProvide top-notch customer service,...

  • Customer Service Representative

    4 weeks ago

    Crown Point, Indiana, United States Velocity Solutions Full time

    We are seeking a skilled customer service professional to join our team at Velocity Solutions, a leading company in the energy industry. As a customer service representative, you will play a crucial role in ensuring the satisfaction of our customers, whether private or commercial.Your Key ResponsibilitiesRespond to customer inquiries regarding billing and...

  • Customer Service Representative

    4 weeks ago

    Crown Point, Indiana, United States Peoples Bancorp (OH) Full time

    Job Summary:We are seeking a highly skilled Universal Banker II to join our team at Peoples Bancorp (OH). As a key member of our banking team, you will be responsible for providing exceptional customer service and promoting our bank's products and services.Key Responsibilities:Provide prompt, efficient, and friendly service to ensure an Excellent Customer...

  • Customer Service Representative

    2 weeks ago

    Crown Point, Indiana, United States Kimberly Fry - State Farm Agent Full time

    Job Title: Receptionist - State Farm Agent Team MemberWe are seeking a highly motivated and customer-focused individual to join our team as a Receptionist - State Farm Agent Team Member. As a key member of our team, you will be responsible for establishing customer relationships, following up with customers, and using a customer-focused, needs-based review...

  • Customer Service Representative

    3 weeks ago

    Crown Point, Indiana, United States Regional Federal Credit Union Full time

    {"Job Title": "Member Service Advisor", "Job Description": "Role SummaryRegional Federal Credit Union is seeking a skilled Member Service Advisor to provide exceptional customer service and support to our members. As a key member of our team, you will be responsible for serving as a liaison between members and the credit union, providing information on our...

  • Customer Service Representative

    4 weeks ago

    Crown Point, Indiana, United States Regional Federal Credit Union Full time

    Job SummaryRegional Federal Credit Union is seeking a highly skilled and customer-focused Part-Time Teller to join our team. As a Part-Time Teller, you will be responsible for providing exceptional service to our members, handling transactions, and promoting our products and services.Key ResponsibilitiesMember Service: Serve members at the teller window by...

  • Guest Services Representative

    3 weeks ago

    Crown Point, Indiana, United States Franciscan Health Full time

    Job SummaryWe are seeking a skilled Guest Services Representative to join our team at Franciscan Health. As a key member of our staff, you will provide exceptional customer service to patients, families, and visitors, ensuring a positive experience throughout their stay.Key ResponsibilitiesMonitor and maintain inventory levels of departmental equipment and...

  • Patient Service Representative

    5 days ago

    Crown Point, Indiana, United States Franciscan Health Full time

    About Franciscan HealthWe are a leading healthcare provider in the Midwest, with 12 ministries and access points across Indiana and Illinois. Our mission is to provide compassionate, comprehensive care to our patients and the communities we serve.Job SummaryWe are seeking a highly skilled Patient Service Representative to join our team. As a Patient Service...

  • Glass Service Representative

    3 weeks ago

    Crown Point, Indiana, United States Glass Doctor of Crown Point Full time

    About Glass Doctor of Crown PointWe specialize in all things glass, with a rich history dating back to 1962. Our team of experts is dedicated to providing quick and affordable glass services to business, home, and auto owners across the United States and Canada.Job SummaryWe are seeking a self-motivated and results-oriented Inside Sales and Customer Service...

  • Customer Service Representative in Credit Management and Financial Services

    3 weeks ago

    Crown Point, Indiana, United States Apex Ventures Full time

    About UsKreissparkasse Heilbronn is a leading credit institution in Baden-Württemberg, with a strong presence in the region. As a part of Apex Ventures, we are committed to providing exceptional financial services to our customers.Job SummaryWe are seeking a part-time Customer Advisor (m/f/d) for our Credit Management and Legal department. The successful...