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Customer Service Representative

2 months ago

Crown Point, Indiana, United States Peoples Bancorp (OH) Full time

Job Summary:

We are seeking a highly skilled Universal Banker II to join our team at Peoples Bancorp (OH). As a key member of our banking team, you will be responsible for providing exceptional customer service and promoting our bank's products and services.

Key Responsibilities:

  • Provide prompt, efficient, and friendly service to ensure an Excellent Customer Experience for all customers and employees.
  • Acknowledge customers' needs with suggestions and referrals of appropriate Bank's products and services.
  • Perform all tasks accurately and efficiently, adhering to Bank's policies and procedures.
  • Develop and maintain strong relationships with customers to increase customer loyalty and retention.
  • Stay up-to-date on Bank's products and services to effectively promote them to customers.

Requirements:

  • High school diploma or equivalent required.
  • 1-2 years of customer service experience in a banking or financial institution.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.