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Glass Service Representative

2 months ago

Crown Point, Indiana, United States Glass Doctor of Crown Point Full time
About Glass Doctor of Crown Point

We specialize in all things glass, with a rich history dating back to 1962. Our team of experts is dedicated to providing quick and affordable glass services to business, home, and auto owners across the United States and Canada.

Job Summary

We are seeking a self-motivated and results-oriented Inside Sales and Customer Service Representative to join our team. As a key member of our team, you will be responsible for generating sales, handling service requests, and providing exceptional customer service.

Key Responsibilities
  • Meet or exceed monthly sales goals
  • Receive incoming calls in a professional and courteous manner
  • Perform marketing and sales functions to sell additional work and earn business
  • Complete work orders, return customer calls, and respond to customer complaints
  • Perform other duties as needed, including cross-training in related positions
Requirements
  • Prior experience in the auto and/or flat glass industry is a plus
  • Computer literacy, with working knowledge of word processing, business software, and spreadsheet applications
  • Proficiency in navigating tablet-based technology
  • Excellent communication skills
  • Good organizational and time management skills
  • Professional appearance and personality
Benefits

A comprehensive benefits package is offered, varying by location.