Healthcare Operations Manager
7 days ago
Serenity Healthcare is a leading provider of innovative healthcare solutions, leveraging advanced medical devices to help patients achieve long-term success. With evidence-based research and proven results, we are revolutionizing the field of healthcare by providing patients with access to cutting-edge treatment options.
Job SummaryWe are seeking an experienced Branch Manager to join our team in Orlando South office. As a key member of our leadership team, you will be responsible for owning the metrics that drive patient outcomes and contributing to our goal of delivering exceptional patient experience and results.
Responsibilities:- Lead a team to provide outstanding patient care and outcomes
- Conduct daily operations, including staff scheduling, office administration, and performance management
- Take ownership of team, office, and patient outcomes
- Connect patients with Serenity's treatment options and provide support for 1-3 providers
- Train and educate new provider assistants
- High School Diploma/GED
- Strong customer service mindset
- 3+ years of management or leadership experience
- Excellent verbal and written communication skills, basic math skills, and de-escalation techniques
- Superior Operations Management training in the healthcare industry
- Accelerated career growth with rapid advancement opportunities
- Healthcare premiums paid at 90% (Medical, Dental, Vision) and 401K
- 20 days off annually (10 PTO days and 10 Holidays)
- Employee access to Serenity's treatment options
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