Permanency Client Service Representative

3 weeks ago


Farmington, New Mexico, United States State of New Mexico Full time
Job Summary

We are seeking a highly skilled and dedicated Permanency Client Service Agent to join our team at the State of New Mexico. As a key member of our team, you will provide critical support services to clients, including arranging appointments and transportation, monitoring and supervising visits, and assisting clients in activities of daily living.

Key Responsibilities
  • Transport clients to appointments, visits, meetings, and other activities (35%);
  • Document activities and information in FACTS as required by agency policy and procedures (25%);
  • Provide support to case workers, including entering payments into FACTS (25%);
  • Identify potential community-based services, share information to assist staff, and conduct activities that promote safety, permanency, and well-being (15%);
Requirements

To be successful in this role, you will need:

  • A High School Diploma or Equivalency;
  • Experience working directly with children, youth, and their families;
  • Ability to work with community service providers and youth in a school setting;
  • Strong communication and interpersonal skills;
  • Ability to work in a fast-paced environment and manage multiple priorities;
  • A valid Driver's License and reliable transportation.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and dedicated individual who is passionate about making a difference in the lives of children and families, we encourage you to apply for this exciting opportunity.



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