Customer Service Ambassador

1 month ago


Atlanta, Georgia, United States Phoenix Senior Living Full time
Job Summary

Phoenix Senior Living is seeking a highly skilled and customer-focused Concierge to join their team. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to provide a warm and welcoming experience for residents, families, and visitors.

Key Responsibilities:

  • Provide exceptional customer service and greet visitors, residents, and families in a professional and friendly manner.
  • Manage incoming calls, messages, and appointments, ensuring timely and efficient communication.
  • Assist with community recruitment, data entry, and other administrative tasks as needed.
  • Monitor the Bistro area, ensuring a pleasant atmosphere and providing refreshments and amenities as required.

Requirements:

  • High School Diploma or equivalent required.
  • Proven customer service experience and skills.
  • Knowledge and experience in the Senior Living Industry preferred.


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