Customer Service Ambassador

3 weeks ago


Atlanta, Georgia, United States Tidewater Consulting Services Full time

We are seeking a highly skilled and motivated Customer Service Ambassador to join our growing team at Tidewater Consulting Services. As a key member of our sales and marketing division, you will play a vital role in identifying and understanding market needs, and providing exceptional client support and networking services.

The ideal candidate will have prior experience in customer service or a related field, with a proven track record of delivering results and exceeding expectations. You will be responsible for acquiring and maintaining a network of sources to identify new customers, communicating directly with customers to understand their needs, and driving revenue growth through effective sales and marketing strategies.

Key responsibilities will include:

  • Client support and networking: Acquire and maintain a network of sources to identify new customers, and communicate directly with customers to understand their needs.
  • Drive revenue and meet sales quotas: Demonstrate the functions and uses of products or services to secure and close new accounts.
  • Provide client satisfaction through transparency: Uphold company and brand standards, respond to and actively fix issues that arise throughout the sales cycle and service contract.
  • Account management: Stay in contact with existing and previous customers, provide appropriate enhancements, upgrades, and follow up on all referrals.
  • Reporting: Maintain daily reports of activities, orders, sales, and team/territory standing.

People who have experience in the following areas tend to do well in this position: customer service, clients, consulting, communication, teamwork, leadership, entrepreneurship, entry level management, restaurant, sports, student, internship, marketing, account management, client relations, entry level, trainee, products, brand management, outreach, liaison, athlete, field, campaign, CSM, CSR, training.



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