Customer Service Ambassador

1 month ago


Atlanta, Georgia, United States Hill Aircraft & Leasing Corp Full time
Job Summary

The Customer Service Ambassador is a vital member of the Hill Aircraft & Leasing Corp team, responsible for delivering exceptional customer experiences in the aviation industry. This role requires a passion for serving others, excellent communication skills, and the ability to work well in a team environment.

Key Responsibilities:

  • Represent the company in a professional manner and provide outstanding customer service to guests.
  • Support a positive and harmonious working environment with the team to ensure the highest levels of customer satisfaction.
  • Create memorable service experiences for guests on each visit, including greeting customers, making reservations, and answering or making phone calls.
  • Perform Concierge Service duties with customers on the ramp, including greeting planeside and valeting vehicles.
  • Arrange and fulfill service requests, including hotel accommodations, rental cars, ground transportation reservations, in-flight catering orders, and area restaurant or attractions recommendations.
  • Process service and point of sale transactions, including billing and payments.
  • File internal records related to service transactions accurately and efficiently.
  • Clearly handle radio communications with pilots and ground two-way with Line Service.
  • Support a culture of unity and cooperation as a team.
  • Assist in meeting sales goals and monthly promotional offers using internal, seasonal, and industry programs.
  • Work with agents and local approved vendors when handling customer requests.
  • Communicate clearly and effectively with customers, pilots, and team members within the Line Service, Customer Service, and other departments within the company.

Requirements:

  • Minimum of 1 year FBO or other related experience within the general aviation industry.
  • Minimum of 2 years of in customer service, hospitality, or concierge related fields, especially in aviation.
  • High school diploma or GED certificate.
  • Successful completion of NATA Safety 1st Customer Service, Safety, and Security (CSSS) program within 60-days of new hire.
  • Basic knowledge of aviation terminology, general aviation aircraft (piston and turbine), airport communications, and phonetic alphabet.

Working Conditions:

  • General office and FBO building conditions.
  • Regularly sitting, standing, walking around inside and outside.
  • Outside on active ramp areas around aircraft, fuel trucks, vehicles, and other ground handling equipment (when performing duties as Concierge).
  • Driving vehicles on active ramp.


  • Atlanta, Georgia, United States SP+ Full time

    Job Title: Customer Service AmbassadorAt SP+, we're driven by our promise to make every moment matter for a world on the go. As a Customer Service Ambassador, you'll play a vital role in ensuring our customers have a seamless parking experience.Key Responsibilities:Assist customers in making payment to fully automated revenue control equipmentProvide...


  • Atlanta, Georgia, United States Busy Bee Cafe Full time

    Job DescriptionWe are seeking a skilled Customer Service Ambassador to provide exceptional service to our customers at The Busy Bee Restaurant. As the friendly face our customers encounter when picking up their orders, you will play a crucial role in ensuring a seamless take-out experience.Key Responsibilities:Provide excellent customer service and support...


  • Atlanta, Georgia, United States Clipper Petroleum Full time

    Job Summary:As a Customer Service Ambassador at Clipper Petroleum, you will be the face of our company, providing exceptional service to our guests. Your primary responsibility will be to greet and serve guests, handling merchandise purchases and ensuring a clean and safe retail environment. This role requires strong communication and cash-handling skills,...


  • Atlanta, Georgia, United States FRONTLINE Selling Full time

    Job OverviewWe are seeking a Customer Service Ambassador to provide exceptional support to our clients. As a key member of our team, you will be responsible for delivering outstanding customer experiences through product and service information, as well as resolving technical issues.Key Responsibilities:Handle customer inquiries and complaints in a...


  • Atlanta, Georgia, United States Tidewater Consulting Services Full time

    We are seeking a highly skilled and motivated Customer Service Ambassador to join our growing team at Tidewater Consulting Services. As a key member of our sales and marketing division, you will play a vital role in identifying and understanding market needs, and providing exceptional client support and networking services.The ideal candidate will have prior...


  • Atlanta, Georgia, United States Insight Global Full time

    Job OverviewWe are Insight Global, a leading provider of staffing solutions, and we are seeking a highly motivated Customer Service Ambassador to join our team.This role is ideal for individuals who are passionate about delivering exceptional customer experiences and have a strong understanding of the outdoor apparel industry.CompensationThe successful...

  • Service Ambassador

    2 weeks ago


    Atlanta, Georgia, United States Clipper Petroleum Full time

    Job Summary:The Service Ambassador is a vital member of our Clipper Petroleum team. This role requires a positive and outgoing individual who can deliver exceptional customer service. The ideal candidate will have strong communication skills and be able to work effectively in a fast-paced environment.Key Responsibilities:Greet and serve guests, handling...

  • Service Ambassador

    4 weeks ago


    Atlanta, Georgia, United States Superica Full time

    Service AmbassadorAt Superica, we're passionate about serving our guests with dignity, respect, and care. As a Service Ambassador, you'll be the face of our restaurant, ensuring every guest has an exceptional experience. You'll support our team, anticipate guests' needs, and provide expertly served beverages and dining experiences. If you're enthusiastic,...

  • Service Ambassador

    1 month ago


    Atlanta, Georgia, United States Jenis Splendid Ice Creams LLC. Full time

    Service Assistant RoleJeni's Splendid Ice Creams is seeking a Service Assistant to join our team at Buckhead Marketplace. As a Service Assistant, you will be responsible for leading shifts and performing limited executive functions, including inventory management, deposits, and bank runs.You will act as a coach and role model for the shop team, providing...


  • Atlanta, Georgia, United States Dave & Buster Full time

    Job Summary:As a Customer Experience Ambassador at Dave & Buster's, you will be the first point of contact for our Guests, setting the tone for an unforgettable experience. Your exceptional communication skills and warm demeanor will make our Guests feel welcome and valued.Key Responsibilities:• Deliver an unparalleled Guest experience through attentive...

  • Parking Ambassador

    1 month ago


    Atlanta, Georgia, United States Oak View Group Full time

    Job Title: Parking AmbassadorJob Summary:We are seeking a highly motivated and customer-focused Parking Ambassador to join our team at Oak View Group. As a Parking Ambassador, you will be responsible for providing exceptional service to our guests and employees, ensuring a positive first impression of our venue.Key Responsibilities:Provide guests with...

  • Beauty Ambassador

    1 month ago


    Atlanta, Georgia, United States Charlotte Tilbury Limited Full time

    Job DescriptionAs a Beauty Ambassador for Charlotte Tilbury Limited, you will be the face of our brand, embodying our values and customer base. Your primary objective will be to drive financial results by maximizing top-line sales potential and delivering exceptional customer service.Main ResponsibilitiesSales: Achieve optimal financial results by driving...


  • Atlanta, Georgia, United States Family Dollar Full time

    Customer Service RepresentativeAt Family Dollar, we're committed to providing exceptional service to our customers. As a Customer Service Representative, you will play a vital role in ensuring our customers receive the best possible experience.Key Responsibilities:Provide exceptional service to customers, responding to their needs and resolving any issues in...


  • Atlanta, Georgia, United States Peach Plumbing and Drain Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to provide exceptional support to our customers. In this role, you will be responsible for communicating with customers to identify their needs, process requests, and provide helpful solutions that ensure they have a great customer service experience with Peach Plumbing...


  • Atlanta, Georgia, United States Hill Aircraft & Leasing Corporation Full time

    Customer Service Representative Job DescriptionAbout the Role:The Customer Service Representative is a vital member of the Hill Aircraft team, responsible for delivering exceptional customer experiences in the aviation industry. As a key point of contact, you will embody the company's values of warmth, welcoming, and professionalism, ensuring that every...


  • Atlanta, Georgia, United States Precision Garage Door Co Full time

    Customer Service Representative RoleAt Precision Garage Door Co, we're passionate about delivering exceptional service to our customers. As a Customer Service Representative, you'll be the face of our company, providing top-notch support and ensuring our customers have a seamless experience.Key Responsibilities:• Provide timely and effective responses to...


  • Atlanta, Georgia, United States Peach Plumbing and Drain Full time

    Job OverviewAt Peach Plumbing and Drain, we're seeking a skilled Customer Service Representative to provide exceptional support to our customers. In this role, you'll be the face of our company, communicating with customers to understand their needs and providing solutions that exceed their expectations.Key ResponsibilitiesManage a high volume of customer...


  • Atlanta, Georgia, United States Ideaboxpro Full time

    About Us: At Ideaboxpro, we strive to deliver exceptional consulting services and continually seek to improve and exceed our client's expectations. Our commitment to excellence is reflected in every project and interaction we undertake.Position: Customer Service RepresentativeDescription: We are seeking a highly motivated and professional Customer Service...


  • Atlanta, Georgia, United States Focus of Georgia, Inc. Full time

    Customer Service Representative OpportunityWe are seeking a skilled Customer Service Representative to join our team at Focus of Georgia, Inc. in the Atlanta area.Job Details:Estimated Duration: 3 to 6 months or longer, depending on the needHourly Pay Rate: $16.00 an hourWork Schedule: Monday - Friday, 8 AM - 4:30 PMAbout the Role:As a Customer Service...

  • Restaurant Ambassador

    4 weeks ago


    Atlanta, Georgia, United States Malone's Steak & Seafood Full time

    Key Responsibilities:We are seeking a skilled Restaurant Ambassador to join our team at Malone's Steak & Seafood. As a Restaurant Ambassador, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their dining experience.Key Skills:Strong communication and interpersonal skillsAbility to work in...