Customer Service Representative

5 days ago


Glen Carbon, Illinois, United States Lowe's Companies, Inc. Full time
Job Summary

We are seeking a highly skilled and experienced professional to join our team as a Customer Service Representative at Lowe's Companies, Inc.

Key Responsibilities:

  • Provide exceptional customer service to internal and external customers, ensuring a positive and memorable experience.
  • Deliver merchandise to customers in a timely and efficient manner, ensuring accurate and complete orders.
  • Operate a company vehicle safely and efficiently, adhering to all traffic laws and regulations.
  • Load and unload merchandise from trucks, ensuring accurate and complete orders.
  • Perform daily vehicle inspections and report any issues or concerns to management.
  • Ensure compliance with all safety and security protocols, including proper use of personal protective equipment.
  • Participate in ongoing training and development to improve skills and knowledge.

Requirements:

  • Class A CDL License (in locations with multi-unit CMV) or Class B CDL License (in locations with single-unit CMV) with air brake endorsement.
  • Valid medical certificate or ability to obtain one upon employment.
  • Ability to pass MVR screen in accordance with company requirements.
  • Ability to read, write, and perform basic arithmetic (addition, subtraction).
  • Must be 21 years of age.
  • Ability to comply with DOT and CDL regulations.

Preferred Qualifications:

  • 1 year of experience driving a semi-truck/trailer or certification from a driving school.
  • 6 months of experience performing in-home delivery or retail customer service.
  • 3 months of experience operating a forklift or Moffett onloading/offloading a vehicle.

Benefits:

  • Competitive hourly rate.
  • Opportunities for advancement and professional growth.
  • Comprehensive benefits package, including health, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Employee assistance program with concierge, work-life services, and no-cost counseling.
  • Education support programs, including tuition assistance and trade skills scholarships.
  • Business travel accident insurance.
  • Maternity and parental leave.
  • Adoption assistance.
  • Lowe's Associate Discount and broad discount platform.

Lowe's is an Equal Opportunity Employer:

We are committed to creating a diverse and inclusive work environment that reflects the communities we serve. We welcome applications from qualified candidates of all backgrounds and perspectives.



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