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Customer Service Representative

2 months ago

Glen Carbon, Illinois, United States Walmart Full time
Job Summary

This role focuses on providing exceptional customer service, preventing loss, and ensuring a safe and secure shopping environment at Walmart Supercenter #256.

Key Responsibilities
  • Verify purchases and assist with returned items
  • Keep store entrances safe and secure
  • Provide excellent customer service and respond to customer inquiries
  • Work collaboratively with colleagues to achieve sales and customer satisfaction goals
Benefits

As a Walmart associate, you will receive competitive pay, performance-based incentive awards, and a range of benefits, including:

  • Medical, vision, and dental coverage
  • 401(k) and stock purchase plans
  • Company-paid life insurance
  • PTO and/or PPTO for vacation, sick leave, and holidays
  • Live Better U education benefit program
Requirements

To be successful in this role, you will need:

  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Strong problem-solving and conflict resolution skills
  • Ability to work collaboratively with colleagues and management