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Customer Service Liaison

2 months ago

Glen Carbon, Illinois, United States Banfield Full time
Position Overview

The Client Service Coordinator plays a pivotal role in enhancing the experience of clients and their pets within our facility. This position is essential for ensuring a seamless flow of clients and their pets, thereby maximizing the efficiency of our veterinary team.

Key Responsibilities
  • Facilitate the movement of clients and pets through the hospital, ensuring a smooth and welcoming experience.
  • Optimize the productivity of the veterinary medical team by managing client interactions effectively.
  • Maintain clear and effective communication with both clients and team members to foster a collaborative environment.
  • Coordinate the care and services provided to clients and their pets, ensuring a friendly and efficient approach.
  • Encourage client loyalty and referrals through exceptional service and support.
Ideal Candidate

The successful candidate will possess strong interpersonal skills, a passion for animal care, and the ability to create a positive atmosphere for clients and their pets. This role is crucial in building lasting relationships and ensuring client satisfaction.