Human Resources Business Partner

4 weeks ago


Tampa, Florida, United States Aston Carter Full time
Job Description

We are seeking a highly skilled Human Resources Customer Service Representative to join our Employee Services group. As a key member of our team, you will be responsible for providing exceptional customer service to our clients while also supporting the development and implementation of HR processes and procedures.

About the Role:

  • Triage inquiries and raise issues according to defined processes and procedures.
  • Perform transactions and suggest improvements in Workday while maintaining content in the teams knowledgebase program.
  • Use proactive communications to contribute to improving relationships and service levels with staff and Center of Excellence partners.
  • Provide superb customer service as measured by Service Level Agreements and contact center metrics.
  • Support and back up other team members in their daily activities while encouraging and sustaining a positive work environment that fosters team performance through own work and behavior.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. We specialize in accounting, finance, human resources, talent acquisition, procurement, supply chain, and select administrative professions. Our team is dedicated to meeting the evolving needs of our clients and talent community with agility and excellence.

Diversity, Equity & Inclusion:

Aston Carter is committed to creating an inclusive environment where everyone feels valued and respected. We believe in hiring diverse talent, maintaining an inclusive culture, building a culture of care and recognition, and ensuring growth opportunities for our people.

Estimated Salary: $45,000 - $60,000 per year based on location and experience.



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