Human Resources Representative
3 days ago
At Aston Carter, we are committed to providing exceptional corporate talent solutions to our clients across the globe. Our expertise lies in accounting, finance, human resources, talent acquisition, procurement, supply chain, and select administrative professions.
We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. Our team is dedicated to meeting the evolving needs of our clients and talent community with agility and excellence.
About the Job
This role is an exciting opportunity to join our Employee Services group as a Human Resources Customer Service Representative. The successful candidate will work on triaging inquiries, raising issues according to defined processes, and performing transactions in Workday. This includes providing superb customer service as measured by Service Level Agreements and contact center metrics.
The ideal candidate should have previous call center customer service experience, be bilingual (fluent in English and Spanish), and possess an HR background (HR Shared Services) - preferred. Additionally, they must be able to work 10-7p EST and come on site about once a month to the Tampa location.
Estimated Salary: $45,000 - $60,000 per year
About You
To succeed in this role, you should have excellent communication and problem-solving skills, be able to work independently, and be a team player. If you are passionate about delivering exceptional customer service and have a strong background in human resources, we encourage you to apply.
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