Rooms Coordinator

1 week ago


Denver, Colorado, United States Marriott International, Inc Full time
Job Summary

We are seeking a skilled Rooms Coordinator to join our team at The Ritz-Carlton. As a key member of our hotel operations, you will be responsible for ensuring a seamless guest experience from check-in to check-out.

Key Responsibilities
  • Assign rooms to guests based on their preferences and availability
  • Pre-register designated guests and prepare key packets
  • Coordinate check-in and pre-registration procedures for arriving groups
  • Review and accommodate requests for room changes and cancellations
  • Verify and adjust billing for guests
  • File guest paperwork and documentation
  • Set up and process guest check-ins and check-outs
  • Activate room keys and secure valid payment
  • Identify and resolve any over-commitments
  • Perform duplicate reservation checks and block rooms
  • Run daily reports and follow up with guests to ensure their needs are met
Requirements
  • High school diploma or equivalent required
  • Less than 1 year of related work experience preferred
  • No supervisory experience required
  • Ability to work in a fast-paced environment and multitask
  • Excellent communication and problem-solving skills
Benefits

We offer a competitive hourly rate of $21.68, as well as a range of benefits including health care, flexible spending accounts, 401(k) plan, and more.

Marriott International is an equal opportunity employer and welcomes applications from diverse candidates.


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