Customer Service Representative

1 week ago


Waterloo, Iowa, United States Sam's Club Full time
Job Summary

As a Frontline Member Service Representative at Sam's Club, you will be responsible for providing exceptional customer service to our members. Your primary goal will be to assist members with purchasing decisions, locate merchandise, and resolve any issues they may have.

Key Responsibilities
  • Provide customer service by assisting members with purchasing decisions
  • Locate merchandise and ensure it is available for members
  • Resolve member issues in a timely and professional manner
  • Promote Sam's products and services to members
  • Assist members with transactions using registers or self-checkout area
Requirements

To be successful in this role, you will need to have excellent communication and problem-solving skills. You should be able to work in a fast-paced environment and be able to multitask effectively.

We are looking for a team player who is passionate about providing exceptional customer service. If you are a motivated and enthusiastic individual who is looking for a challenging and rewarding role, we encourage you to apply.



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