Dunkin' Franchise Assistant Manager

4 weeks ago


Richmond Heights, Virginia, United States Dunkin' | The Heritage Group Full time
Assistant Manager Job Description

We are a locally owned and operated Dunkin' franchise, committed to delivering exceptional guest service and driving sales and profitability through effective execution of our business plan.

The Assistant Manager will be responsible for helping the store manager with the overall operation of the restaurant, overseeing a team of employees, and managing the financial performance of the store.

Key Responsibilities:

  • Drive sales and profitability through effective execution of our business plan
  • Create a positive working environment by fostering teamwork among Team Members through effective training, communication, and relationship building
  • Conduct yourself in a professional manner when dealing with customers, Team Members, and corporate management
  • Act as a role model for other Team Members by adhering to all state and Federal labor and health laws and upholding the policies and standards of performance and conduct that is set by the Company and the Dunkin brand
  • Work with integrity, honesty, and accountability in all situations

Benefits of Working for Dunkin' | The Heritage Group:

  • Competitive wages
  • Awesome team-oriented environment
  • Lots of potential for growth within the company for those who work hard
  • Health, dental, and vision insurance
  • Company match 401k
  • Vacation pay
  • Anniversary bonus
  • Birthday bonus
  • Employee of the month
  • Employee of the quarter
  • Employee of the year
  • Star Program (day off with pay for helping cover shifts)
  • Vendor discounts
  • Weekly pay

Requirements:

  • Top-notch customer service skills
  • Strong verbal and written communication skills
  • Excellent leadership skills
  • Works well under pressure and is able to multi-task
  • Must have reliable transportation
  • Flexible availability, including weekends, holidays, and early mornings or late nights as needed
  • High School Diploma or Equivalent

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