Assistant General Manager

6 days ago


Richmond Heights, Virginia, United States Gold's Gym Full time
Assistant General Manager Job Description

At Gold's Gym, we're on a mission to redefine strength. We're seeking an experienced and dynamic Assistant General Manager to join our team and help us achieve our goals.

Key Responsibilities:
  • Promote membership sales and retention efforts to drive business growth.
  • Ensure exceptional guest service by maintaining a welcoming environment and providing outstanding standards of service.
  • Recruit, train, and develop staff to ensure high-performance teams.
  • Maintain merchandising standards, display presentations, and inventory levels to drive sales and revenue.
  • Delegate, monitor, and evaluate the performance of subordinate team members.
  • Maintain adherence to company policies and procedures.
  • Manage employee and member issues in the absence of the General Manager.
Requirements:
  • High school diploma or equivalent.
  • Experience in customer service and sales roles.
  • Current CPR Certification or ability to obtain within 30 days of employment.
Preferred Qualifications:
  • Fitness industry experience.
  • Associates or Bachelor's degree in business or related field.
  • Supervisory experience in customer service and sales roles.
Benefits:
  • Salary plus bonus/commission opportunities.
  • Full-Time employees are eligible for benefits including medical, dental, vision, short term disability, and life insurance.
  • Paid time off for Full-Time employees.
  • Full-Time employees are eligible to receive a gym membership for themselves and their spouse or domestic partner for the length of their employment.
  • Discount (25%) on all retail products.

Gold's Gym is a global brand with over 600 locations spanning 6 continents. We're a down-to-earth, reliable, and entrepreneurial company that's enthusiastic, collaborative, and creative. If you're passionate about fitness and customer service, we'd love to hear from you.



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