Hospitality Ambassador

2 weeks ago


Columbus, Ohio, United States Goodwood Brewing Company Full time
Job Summary:

We are seeking a skilled and enthusiastic Host/Hostess to join our team at Goodwood Brewing Company. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, ensuring a warm and welcoming atmosphere for our guests, and maintaining the overall quality of our service standards.

Key Responsibilities:
  • Greet and seat guests, presenting the restaurant's menu and sharing Chef's daily features
  • Attend to guest phone calls, answer questions related to reservations, and facilitate the reservation process
  • Maintain the waitlist by obtaining guest information and providing accurate quote times for seating, and manage the floor by observing each table's progression through service
  • Clean, organize, and maintain menus, host stand, restrooms, foyer, windows, etc.
  • Maintain clean service areas and ensure all service areas are stocked throughout the shift
  • Practice teamwork and collaboration within the Goodwood Brewing Company team
  • Be ready and willing to assist all team members when needed
  • Attend scheduled meetings
  • Be willing to learn about the Goodwood Brewing Company brand, history, and products

Requirements:
  • Reliable transportation
  • Experience with Toast point-of-sale system is a plus


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