Customer Service Ambassador

3 weeks ago


Columbus, Ohio, United States Concord Hospitality Full time

We are looking for a skilled and detail-oriented Customer Service Ambassador to join our team at Concord Hospitality. As a Housekeeping Liaison, you will be responsible for ensuring the cleanliness and organization of our public areas. This is a part-time, overnight position that requires a strong ability to work independently and effectively manage your time. The hours of operation for this role are from 11pm to 7am.

The primary responsibilities of this role include coordinating with housekeeping staff to ensure that all areas of the hotel are clean and tidy, as well as handling any priority requests or issues that may arise during the night shift. You will also be responsible for conducting regular rounds to ensure that all areas of the hotel are secure and well-maintained.

We are looking for an individual with excellent communication skills and the ability to work well under pressure. If you have a keen eye for detail and a strong commitment to customer service, we encourage you to apply for this role.

Estimated Salary: $18.50 - $20.25 per hour, based on experience and qualifications.

Benefits: Concord Hospitality offers a comprehensive benefits package, including health, dental, and vision insurance, as well as 401(k) matching and paid time off.

Required Skills and Qualifications:

  • 1-2 years of customer service experience
  • Ability to work independently and effectively manage time
  • Excellent communication and problem-solving skills
  • Ability to lift up to 50 pounds

What We Offer:

  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • A competitive salary and benefits package

How to Apply: If you are a motivated and detail-oriented individual who is passionate about customer service, please submit your application, including your resume and a cover letter, to Concord Hospitality. We look forward to hearing from you



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