Operations Manager
1 week ago
Job Summary:
Cold Stone Creamery is seeking a highly skilled and experienced Assistant Manager to join our team. As an Assistant Manager, you will play a key role in ensuring the success of our store by leading and developing our team members.
Key Responsibilities:
- Train and develop team members to achieve high levels of customer satisfaction and sales growth.
- Delegate tasks and responsibilities to team members and provide ongoing feedback and coaching.
- Monitor and control labor costs by effectively scheduling and staffing the store.
- Ensure accurate and efficient cash handling and inventory management practices.
- Develop and implement strategies to improve customer service and sales growth.
Requirements:
- 2+ years of experience in a management or leadership role in the food service industry.
- Proven track record of success in leading and developing high-performing teams.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career advancement and professional growth.
- A fun and dynamic work environment.
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