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Escrow Specialist

2 months ago

Canton, United States Dollar Bank Full time
Job Description

The Escrow Specialist plays a critical role in ensuring the timely payment of real estate taxes and hazard/flood insurance premiums. This position requires strong analytical and mathematical skills, as well as excellent communication and interpersonal skills.

Key Responsibilities
  • Build tax engines for script runs in Excel.
  • Review tax/insurance reports to identify items that need to be paid or updated, and direct loan administrators accordingly.
  • Verify appropriate letters for Lender Placed Coverage for hazard and flood insurance are sent to customers.
  • Place lender placed coverage on vacant properties.
  • Ensure adequate flood insurance coverage on properties in Special Flood Hazard Areas.
  • Monitor delinquent taxes and hazard cancellations, and ensure required borrower notifications are sent within the required timeframes.
  • Process Private Mortgage Insurance (PMI), Electronic Data Interchange (EDI), and Housing and Urban Development billings and flood mapping updates, and send appropriate letters where necessary.
  • Process loss draft claims according to investor and bank guidelines.
  • Handle research on questions/problems as requested from other departments and upgraded customer issues.
  • Remit optional insurance premiums to appropriate companies.
  • Add/Delete optional insurance as needed.
  • Send letters to flood tracking companies to cancel life of loan monitoring on paid-in-full loans.
  • Advance taxes/hazard on hardship modifications.
  • Obtain and update evidence of insurance on condominiums.
  • Establish/maintain tax/insurance payees as needed.
  • Verify tax/hazard check amounts to insurance/tax bills.
  • Proactively review processes to improve quality and/or efficiency.
  • Participate and respond to internal as well as external audits.
  • Sort/review reports and give to appropriate staff.
  • Create monthly tax payee listings to identify the quantity of tax bills in each area.
Requirements
  • Associate degree in business or computer-related field, or commensurate work experience required.
  • Minimum of 1 year banking or mortgage experience preferred.
  • Working knowledge of loan documents preferred.
  • Knowledge of FNMA, FHLMC, FHA, and VA loan servicing procedures and regulations preferred.
  • Knowledge of RESPA and CFPB regulations preferred.
  • Must have intermediate knowledge of Microsoft Office, including Word and Excel.
  • Must possess excellent mathematical and analytical skills.
  • Must demonstrate strong written, verbal, and interpersonal communication skills.
  • Must be able to organize and manage workload efficiently to allow for timely and accurate completion of assigned duties and to assist other staff members.
  • Must be professional and courteous with internal and external customers.
Benefits

Full-time employees are eligible for a comprehensive benefits package, including medical, dental, vision, 401(k) with immediate vesting, tuition reimbursement, and gym membership reimbursement. Part-time employees qualify for 401(k) with immediate vesting, tuition reimbursement, and gym reimbursement.