Consumer Loan Specialist

4 weeks ago

Canton, United States Dollar Bank Full time
Job Title: Consumer Loan Specialist

At Dollar Bank, we are seeking a highly skilled and customer-focused Consumer Loan Specialist to join our team. As a Consumer Loan Specialist, you will play a critical role in ensuring a positive and memorable customer experience for our clients.

Key Responsibilities:
  • Respond to customer inquiries in a timely and accurate manner, providing knowledgeable and prompt assistance.
  • Review and process daily mail, ensuring compliance with bank and regulatory requirements.
  • Ensure adequate phone coverage in the department at all times, providing excellent telephone, written, and verbal communication skills.
  • Comply with bank, regulatory, and investor requirements regarding all functions of the Customer Relations Department.
  • Review and complete requests for customers, including but not limited to PMI/MIP deletions, escrow deletions, interest calculations, and escrow analysis.
Requirements:
  • High School diploma or GED required; college degree preferred in a business-related field.
  • Minimum of 1 year previous Customer Service experience required.
  • 1 year Mortgage Servicing or Banking experience preferred.
  • Knowledge of loan documents preferred.
  • Ability to manage time efficiently, prioritize tasks, and coordinate multiple and changing priorities in a demanding environment.
  • Ability to work independently with minimal supervision in a team setting.
  • Excellent telephone, written, and verbal communication skills.
  • Strong propensity for detail, accuracy, and confidentiality.
  • Excellent mathematical, analytical, and problem-solving skills.
  • Professional and courteous with internal and external customers.
  • Ability to remain calm under pressure.
  • Working knowledge of Windows and Microsoft Office applications.
  • Ability to type accurately at 25-30 wpm.
Benefits:

Full-time employees are eligible for a comprehensive benefits package, including medical, dental, vision, 401(k) with immediate vesting, tuition reimbursement, and gym membership reimbursement. Part-time employees qualify for 401(k) with immediate vesting, tuition reimbursement, and gym reimbursement. For more information, please visit http://www.dollar.bank/company/careers/benefits.

Dollar Bank is an Equal Opportunity Employer. We are committed to diversity and inclusion in the workplace.

  • Consumer Loan Sales Specialist

    1 month ago

    Canton, United States OneMain Financial Full time

    At OneMain , Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career. I n the Role * Deliver results related to individual and...

  • Consumer Loan Sales Specialist

    4 weeks ago

    CANTON, United States OneMain Financial Full time

    At OneMain, Consumer Loan Sales Specialists empower customers – listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career.    In the Role  Deliver results related to...

  • Consumer Loan Sales Specialist

    4 weeks ago

    CANTON, United States OneMain Financial Full time

    At OneMain, Consumer Loan Sales Specialists empower customers – listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career.    In the Role  Deliver results related to...

  • Consumer Loan Sales Specialist

    1 week ago

    CANTON, United States OneMain Financial Full time

    At OneMain, Consumer Loan Sales Specialists empower customers – listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career.    In the Role  Deliver results related to...

  • Consumer Loan Specialist Role

    4 days ago

    Canton, United States Dollar Bank Full time

    Job Title: Consumer Loan Specialist RoleOverview:Dollar Bank is a leading financial institution dedicated to providing exceptional customer service and ensuring a positive experience for all customers. As a Consumer Loan Specialist, you will play a critical role in achieving this goal by promptly and courteously responding to customer inquiries and resolving...

  • Bilingual Consumer Loan Specialist

    4 weeks ago

    Canton, Ohio, United States OneMain Financial Full time

    At OneMain Financial, we empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. Our Consumer Loan Sales Specialists learn the lending and servicing business, allowing them to grow their careers.Key Responsibilities:Deliver results related to individual and branch sales goals as well...

  • Consumer Loan Sales Specialist

    4 weeks ago

    Canton, OH, United States OneMain Financial Full time

    At OneMain, Consumer Loan Sales Specialists empower customers – listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career. In the Role Deliver results related to individual and...

  • Loan Officer

    3 weeks ago

    Canton, Ohio, United States Dollar Savings Bank Full time

    Job Summary: We are seeking a highly skilled and experienced Consumer Loan Specialist to join our team at Dollar Savings Bank. As a Consumer Loan Specialist, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring regulatory compliance.Key Responsibilities:Respond to incoming phone calls and resolve...

  • Consumer Loan Sales Specialist

    4 weeks ago

    Canton, United States OneMain Financial Full time

    Empower Customers with Affordable FinancingAt OneMain Financial, we're committed to providing friendly, fast, and affordable financing solutions for our customers' life expenses. As a Consumer Loan Sales Specialist, you'll play a vital role in delivering exceptional customer experiences and driving sales growth.Key Responsibilities:Develop and maintain...

  • Consumer Loan Sales Specialist

    4 weeks ago

    Canton, United States OneMain Financial Full time

    About the RoleAt OneMain Financial, we're committed to empowering our customers by providing access to friendly, fast, and affordable financing for life's expenses. As a Consumer Loan Sales Specialist, you'll play a vital role in helping customers achieve their financial goals.Key ResponsibilitiesDeliver exceptional results by meeting individual and branch...

  • Consumer Loan Sales Specialist

    1 month ago

    Canton, OH, United States OneMain Financial Full time

    At OneMain , Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career. I n the Role * Deliver results related to individual and...

  • Retail Loan Collections Specialist

    2 months ago

    Canton, OH, United States OneMain Financial Full time

    At OneMain , Consumer Loan Sales Specialists empower customers – listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career.   I n the Role    ~ Deliver results related...

  • Mortgage Loan Originator

    3 weeks ago

    Canton, New York, United States SeaComm Federal Credit Union Full time

    Job SummaryWe are seeking a highly skilled Mortgage Loan Originator to join our team at SeaComm Federal Credit Union. As a Mortgage Loan Originator, you will be responsible for assisting members with their mortgage and home equity needs, providing exceptional customer service, and ensuring compliance with regulatory requirements.Key ResponsibilitiesInterview...

  • Mortgage Collections Specialist

    4 weeks ago

    Canton, United States Dollar Bank Full time

    Job Title: Mortgage Collections SpecialistAt Dollar Bank, we are seeking a highly skilled Mortgage Collections Specialist to join our Default Servicing team. As a key member of our team, you will be responsible for monitoring and tracking delinquent mortgage accounts, negotiating debt repayment terms, and ensuring compliance with regulatory requirements.Key...

  • Customer Service Representative

    4 weeks ago

    Canton, Ohio, United States Dollar Bank Full time

    Job Summary:The Customer Relations Department at Dollar Bank is seeking a highly skilled and customer-focused Consumer Loan Specialist to join our team. As a Consumer Loan Specialist, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring regulatory compliance.Key Responsibilities:Respond to customer...

  • Financial Services Representative

    3 weeks ago

    Canton, Ohio, United States OneMain Financial Full time

    About the Role:At OneMain Financial, we empower customers by providing access to friendly, fast, and affordable financing for life's expenses. As a Consumer Loan Sales Specialist, you will learn the lending and servicing business, allowing you to grow your career.Key Responsibilities:Deliver results related to individual and branch sales goals as well as...

  • Operations Specialist

    1 month ago

    Canton, United States Dollar Bank Full time

    Job Title: Operations AnalystJob Summary:The Operations Analyst is a key member of the Special Loans Department, responsible for performing a wide range of duties and functions to ensure the smooth operation of the department.Key Responsibilities:Process and respond to loan modifications, recasts, partial releases, title transfers, assumptions, oil and gas...

  • Customer Service Representative

    2 weeks ago

    Canton, United States Dollar Bank Full time

    About the Role:The Customer Relations Department at Dollar Bank is responsible for delivering exceptional customer experiences. As a Consumer Loan Specialist, you will be the primary point of contact for customers, ensuring their needs are met and their issues are resolved promptly and professionally.Key Responsibilities:Respond to customer inquiries in a...

  • Inventory Specialist

    4 weeks ago

    Canton, Ohio, United States Ferrero Full time

    About the Role:Ferrero, a leading global chocolate company, is seeking a skilled Inventory Specialist to join its Production Team in North Canton, Ohio. This role is responsible for coordinating and supplying materials to production lines, ensuring seamless operations and meeting production demands. The ideal candidate will have experience working in...

  • Mental Health Recovery Specialist

    4 weeks ago

    Canton, Ohio, United States Highland Rivers Health Full time

    Community Support Services (CSS)At Highland Rivers Behavioral Health, we provide treatment and recovery services to individuals impacted by mental illness, substance use disorders, and intellectual developmental disabilities. Our Community Support Services (CSS) program promotes mental health recovery for people with persistent mental health issues. As a CSS...