Order Management Coordinator

3 days ago


Conshohocken, Pennsylvania, United States Extremity Care Full time
Job Description

We are seeking an experienced Order Management Specialist to join our team at Extremity Care. This role is responsible for processing orders, working with the shipping team, and providing positive sales experiences to customers.

Key Responsibilities:

  • Order Processing: Respond to customer calls and emails, manage shipping reports, and perform end-of-day audit checks.
  • Communication: Develop professional relationships with customers, partners, and vendors, provide status and tracking data to leadership and customers.
  • Rush Orders: Handle rush orders and revisions to orders in process, work with sales team to provide solutions to customers.

Required Skills and Qualifications:

  • Education: High school diploma or equivalent required.
  • Experience: Experience with Quickbooks, Zoho, and proprietary shipping software preferred, basic knowledge of Medical Devices preferred.
  • Skills: Proficient in Microsoft Office Suite or similar software, ability to learn new or updated software, strong attention to detail, basic knowledge of office equipment, ability to adapt to a dynamic environment.

Benefits and Other Information:

  • Salary: Estimated $50,000 - $65,000 per year, depending on experience.
  • Work Environment: Work independently and in a team environment as needed.
  • Bonus Structure: Based on performance and company goals.

We offer a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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