Customer Order Management Coordinator

1 week ago


Conshohocken, Pennsylvania, United States Extremity Care Full time

Job Title: Customer Order Management Coordinator

Overview: At Extremity Care, we are seeking a highly skilled Customer Order Management Coordinator to join our team. This role will be responsible for managing all aspects of order processing, working closely with the shipping team to ensure timely and accurate delivery.

About the Role:

  • We are looking for an individual who can provide exceptional customer service by responding promptly and professionally to customer inquiries regarding their orders.
  • The successful candidate will manage daily shipping reports to ensure accurate external customer reporting.
  • This role requires strong attention to detail to perform end-of-day audit checks on customer orders to ensure accuracy.
  • You will work collaboratively with the sales team to provide solutions to customers facing order and/or shipping challenges.
  • Additional responsibilities include handling rush orders, revising orders in process, and providing status and tracking data to leadership and customers as requested.
  • Strong communication skills are essential for this role, as you will be required to communicate effectively with colleagues and customers alike.

Requirements:

  • A high school diploma or equivalent is required for this position.
  • Experience with QuickBooks, Zoho, and proprietary shipping software is preferred.
  • Basic knowledge of medical devices is also beneficial.

What We Offer:

  • An estimated salary of $40,000 - $60,000 per year, based on experience.
  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.

How to Apply: If you are a motivated and organized individual with excellent communication skills, please submit your application.



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