Customer Service Representative

5 days ago


Brownsville, Texas, United States Luby's Full time

Job Summary:

Luby's is seeking a skilled Counter Attendant to join our team. As a Counter Attendant, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.

Key Responsibilities:

  • Greet and Welcome Customers: Create a warm and inviting atmosphere for our guests, ensuring they feel welcome and valued.
  • Take Orders and Provide Menu Recommendations: Offer personalized menu suggestions and take orders with accuracy and efficiency.
  • Serve Food and Beverages: Deliver high-quality food and beverages to our guests in a timely and courteous manner.
  • Handle Cash Transactions and Operate the Cash Register: Process transactions with accuracy and maintain a clean and organized workspace.
  • Maintain Cleanliness and Organization of the Counter Area: Ensure the counter area is clean, organized, and well-maintained at all times.
  • Assist with Food Preparation and Ensure Food Quality and Presentation: Assist with food preparation and presentation to ensure high-quality dishes are served to our guests.

Requirements:

  • Excellent Communication Skills: Possess excellent verbal and written communication skills to effectively interact with guests and team members.
  • Attention to Detail: Maintain a high level of attention to detail to ensure accuracy and quality in all aspects of the job.
  • Teamwork and Adaptability: Demonstrate a strong ability to work effectively in a team environment and adapt to changing situations.


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