Hotel Operations Manager
3 days ago
We are seeking a highly skilled and experienced Hotel Operations Manager to join our team at Extended Stay ATL N Lake. As a key member of our front desk team, you will be responsible for ensuring seamless operations during the overnight shift.
This is a challenging yet rewarding role that requires strong problem-solving skills, attention to detail, and excellent communication skills. If you are a motivated and organized individual who thrives in fast-paced environments, we encourage you to apply.
Key Responsibilities- Manage front desk operations during the overnight shift, including registration, reservations, and guest services
- Prepare and balance daily reports, including revenue, expenses, and other key performance indicators
- Conduct security walks and ensure the safety and security of guests and staff
- Provide exceptional customer service and resolve any guest complaints or issues in a timely and professional manner
- At least 1 year of progressive experience in a hotel or related field
- High school diploma or equivalent required; college coursework in hospitality or a related field preferred
- Excellent communication, problem-solving, and leadership skills
- Able to work independently with minimal supervision and as part of a team
We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience.
Additional benefits include:
- Medical, dental, and vision coverage
- Short-term and long-term disability income
- Term life and AD&D insurance
- Paid time off
- Employee assistance program
- 401(k) retirement plan
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