Service Business Growth Specialist

7 days ago


Watertown, Massachusetts, United States Blasius Kia Full time
Job Description

We are seeking a Service Business Growth Specialist to join our fast-paced Service Department at Blasius Kia in Watertown, CT. This role is perfect for individuals who love working with new technology and innovation.

The successful candidate will be responsible for building and retaining automotive service business, which is essential to generate revenue and service the cars we sell. In this role, you will work closely with the Service Manager and marketing department to promote and retain service business.

As a Service Business Growth Specialist, you will answer incoming service calls and online service requests, schedule appointments, and follow up with recent new car deliveries to schedule future service appointments. You will also work to create a seamless servicing experience for our clients.

In addition to these responsibilities, you will have the opportunity to participate in growth opportunities, including medical and dental insurance plans, 401K plan, paid time off and vacation, and employee vehicle purchase offers.

This is an exciting opportunity to jump start your career in retail automotive segment and familiarize yourself with the entire dealership process. We offer a competitive salary of $60,000 - $70,000 per year, depending on experience.

Responsibilities
  • Answer incoming service calls and online service requests
  • Schedule appointments and follow up with recent new car deliveries
  • Work with the Service Manager and marketing department to promote and retain service business
  • Create a seamless servicing experience for our clients
Qualifications
  • A strong desire to serve our clients and exceed client expectations
  • Excellent writing and typing skills
  • Ability to work across multiple computer systems and log detailed notes


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