Senior Claims Specialist

2 weeks ago


Wilmington, Delaware, United States Chubb Full time
Job Summary

We are seeking a highly skilled Senior Claims Specialist to join our team in a hybrid role, with 3 days in the office and 2 days remote. The successful candidate will be responsible for investigating and settling high exposure, high risk claims while ensuring a high level of customer service and claim file quality. This role will also involve providing oversight and guidance to our TPA partners.

Key Responsibilities
  • Provides outstanding customer service and works well with the insured, broker, and TPA in the adjustment of casualty and auto risks.
  • Analyzes coverage and communicates coverage positions, as warranted, under direction of supervisor and coverage unit.
  • Conducts, coordinates, and directs investigation into loss facts and extent of third-party damages.
  • Directs and closely monitors assignments to experts and defense counsel.
  • Evaluates information on coverage, liability, and damages to determine the extent of exposure to the insured and the company.
  • Sets reserves within authority or makes claim recommendations concerning reserve changes to supervisor.
  • Reports to reinsurers and facilitates the prompt collection of reinsurance on those matters where they are accountable.
  • Travels to conferences, mediations, and trials as necessary.
Requirements
  • Bachelor's degree required, JD preferred.
  • A minimum of 3-5 years experience handling casualty claims.
  • Experience in successfully handling severity exposure claims.
  • Strong background and demonstrated ability in dealing with significant coverage matters.
  • Extensive knowledge of claims handling concepts, practices, and procedures.
  • Ability and willingness to travel as needed.
  • Analytical, detailed-oriented.
  • Customer focus - responsive with an appropriate sense of urgency.
  • Strong written communication skills - including the ability to listen effectively; to confidently and diplomatically express opinions and voice concerns with other team members; and to present superior written communication to varied audiences.
  • Excellent interpersonal skills - ability to establish trust and effective working relationships with others on an external and internal basis.
  • Strong negotiation and presentation skills.
  • Ability to work collaboratively, independently, and as part of a team.
  • Ability to multitask and prioritize.
  • Ability to adjust and adapt in an ever-changing environment.
  • Technically proficient.
  • Committed to high standards of behavior and performance.
What We Offer

Chubb offers a comprehensive benefits package, including a competitive salary range of $71,500 to $115,000, depending on skills and experience. This role may also be eligible to participate in a discretionary annual incentive program. Chubb is an equal employment opportunity employer and is committed to diversity and inclusion in the workplace.



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