Retail Banking Specialist

2 weeks ago


Hendersonville, Tennessee, United States Fifth Third Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Personal Banker Associate II. As a key member of our financial center team, you will be responsible for providing exceptional customer service, building relationships, and promoting our banking products and services.

Key Responsibilities
  • Use a consultative approach to build customer relationships and identify financial needs.
  • Maintain a thorough knowledge of our retail consumer and small business products and services to recommend appropriate solutions.
  • Utilize marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
  • Cross-sell to existing customers and engage in outside sales activities as directed.
  • Establish close working relationships with assigned business partners to provide timely and holistic financial solutions.
  • Meet/exceed customer experience and individual/team production goals, enhancing year-over-year revenue growth.
Requirements
  • College degree or equivalent work experience.
  • Experience in the financial industry preferred.
  • Demonstrated ability to develop comfort with sales activities and advanced math functions.
  • Ability to represent Fifth Third Bank professionally in terms of appearance and communication.
  • Demonstrated ability to develop a working knowledge of retail policies and procedures.
Working Conditions
  • Normal office environment.
  • Extended viewing of computer screens.
  • Ability to travel within the affiliate for training and scheduling flexibility.


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