Front Desk Representative

4 days ago


Vail, Colorado, United States Vail Resorts Full time
Job Overview

We are seeking a skilled Front Desk Agent to provide exceptional customer service and create memorable experiences for our guests.

As the face of our hotel, you will be the first point of contact for all guests, handling check-ins, check-outs, and resolving any issues that may arise.

With a strong focus on hospitality and a passion for delivering outstanding service, you will be an integral part of our team and play a key role in ensuring our guests have an unforgettable stay.

Key Responsibilities
  • Provide exceptional customer service and ensure a warm welcome for all guests
  • Check guests in and out, handle room assignments, and resolve any issues
  • Answer phones, respond to emails, and manage guest inquiries
  • Maintain a professional appearance and demeanor at all times
  • Work collaboratively with the front office team to ensure seamless operations
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Strong problem-solving skills and attention to detail
  • Ability to work a variety of shifts, including evenings, weekends, and holidays
What We Offer
  • Competitive hourly rate
  • Free ski passes for employees and dependents
  • Discounts on lodging, food, and mountain shuttles
  • Opportunities for career growth and professional development


  • Vail, Colorado, United States Manor Vail Lodge Full time

    Job SummaryManor Vail Lodge is seeking a highly skilled and customer-focused Front Desk Representative to join our team. As a Front Desk Representative, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless experience for all visitors.Key ResponsibilitiesCheck in and check out...


  • Vail, Colorado, United States Pyramid Global Hospitality Full time

    About UsPyramid Global Hospitality is a leading hospitality company that values its employees and strives to create a supportive and inclusive work environment. Our company culture is built on the principles of diversity, growth, development, and wellbeing. We offer a range of benefits, including comprehensive health insurance, retirement plans, and paid...


  • Vail, Colorado, United States Marriott International, Inc Full time

    Job SummaryWe are seeking a skilled and dedicated Front Desk Agent to join our team at The Ritz-Carlton Club Vail. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key ResponsibilitiesProcess operational needs and address...


  • Vail, Colorado, United States Sonnenalp Hotel Full time

    Front Desk AgentThe Sonnenalp Hotel is seeking a skilled Front Desk Agent to provide exceptional guest service and support to our team.Key Responsibilities:Register and check-out guests efficiently and professionallyAssist guests with inquiries and requests in a courteous and timely mannerProcess payments and handle guest complaints in a fair and...


  • Vail, Colorado, United States East West Family Of Companies Full time

    Front Desk Agent OpportunityWe are seeking a skilled Front Desk Agent to provide exceptional service to our guests and owners at Solaris Residences in Vail, CO.Key Responsibilities:Deliver genuine hospitality from check-in to check-out, engaging guests and owners with an open, helpful, and engaging tone.Maximize revenue through strategic up-selling while...


  • Vail, Colorado, United States Aimbridge Hospitality Full time

    Job SummaryAs a Front Desk Agent with Aimbridge Hospitality, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience. This role requires a positive and upbeat personality, with a focus on delivering outstanding customer service.Key Responsibilities:Register guests and process check-ins and...


  • Vail, Colorado, United States Vail Resorts Full time

    Experience the Ultimate Mountain GetawayAre you a people person with a passion for delivering exceptional guest experiences? Do you thrive in fast-paced environments and enjoy working independently? We're seeking a skilled Lead Front Desk Agent to join our team at The Hythe, where you'll be the face of our resort and responsible for creating unforgettable...


  • Vail, Colorado, United States Evergreen Lodge At Vail Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Evergreen Lodge At Vail. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience during their stay.Key ResponsibilitiesRegister and assign rooms to guests,...


  • Vail, Colorado, United States Marriott International, Inc Full time

    Job SummaryWe are seeking a skilled and courteous Front Desk Agent to join our team at The Ritz-Carlton Club Vail. As a key member of our Rooms & Guest Services Operations, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key ResponsibilitiesProcess operational needs and address guest...


  • Vail, Colorado, United States Vail Resorts Full time

    Job SummaryAs a Front Desk Agent at Vail Resorts, you will be the face of the hotel, providing exceptional customer service and creating memorable experiences for our guests. This is an excellent opportunity for those new to hospitality to gain valuable skills and advance their career.Key ResponsibilitiesWork face-to-face with customers to ensure a seamless...


  • Vail, Colorado, United States Vail Resorts Full time

    Experience the Ultimate Mountain GetawayAs a Front Desk Agent at Vail Resorts, you'll be the first point of contact for our guests, setting the tone for an unforgettable experience. Whether you're new to hospitality or looking to advance your career, this role offers a unique opportunity to build lifelong connections with teammates and guests from around the...


  • Vail, Colorado, United States Vail Resorts Full time

    Job SummaryAs a Front Desk Agent at Vail Resorts, you will be the face of the hotel, providing exceptional customer service and creating memorable experiences for our guests. This is an excellent opportunity for those new to hospitality to start their career and grow with our team.Key ResponsibilitiesWork face-to-face with customers to ensure a seamless and...

  • Front Desk Manager

    2 weeks ago


    Vail, Colorado, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Marriott Vacations Worldwide. As a key member of our front office team, you will be responsible for ensuring exceptional customer service and maximizing financial performance.Key ResponsibilitiesManage day-to-day front office operations, ensuring quality,...

  • Front Desk Manager

    7 days ago


    Vail, Colorado, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Marriott Vacations Worldwide. As a key member of our front office team, you will be responsible for ensuring exceptional customer service and maximizing financial performance.Key ResponsibilitiesManage day-to-day front office operations, ensuring quality,...

  • Lead Front Desk Agent

    9 hours ago


    Vail, Colorado, United States Vail Resorts Full time

    Job Title: Lead Front Desk AgentAre you a customer service enthusiast looking for a challenging role in a dynamic environment? Do you have a passion for delivering exceptional guest experiences? We're seeking a Lead Front Desk Agent to join our team at Vail Resorts!Job Summary: As a Lead Front Desk Agent, you will be responsible for providing exceptional...

  • Front Desk Lead

    2 weeks ago


    Vail, Colorado, United States Vail Resorts Full time

    Experience the Ultimate in Resort HospitalityCome and be a part of our dynamic team at Vail Resorts, where you'll have the opportunity to create unforgettable experiences for our guests. As a Front Desk Lead, you'll be the face of our resort, providing exceptional service and ensuring that every guest feels welcome and valued.Key Responsibilities:Manage the...


  • Vail, Colorado, United States Manor Vail Lodge Full time

    About UsAt Manor Vail Lodge, we prioritize our employees and strive to create a supportive and inclusive work environment that fosters growth, development, and well-being. Our commitment to a People First culture is reflected in our approach to employee development, benefits, and relationships. We offer a range of employment benefits, including comprehensive...

  • Front Desk Manager

    2 weeks ago


    Vail, Colorado, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Marriott Vacations Worldwide. As a key member of our front office team, you will be responsible for ensuring exceptional customer service and maximizing financial performance.Key ResponsibilitiesMaintain high standards of guest satisfaction and employee...


  • Vail, Colorado, United States Marriott International, Inc Full time

    Job SummaryWe are seeking a skilled and enthusiastic Front Desk Hospitality Agent to join our team at The Ritz-Carlton Club Vail. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key ResponsibilitiesProcess operational...


  • Vail, Colorado, United States Marriott International, Inc Full time

    Job SummaryWe are seeking a skilled and enthusiastic Front Desk Hospitality Agent to join our team at The Ritz-Carlton Club Vail. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key ResponsibilitiesProcess operational...