Front Desk Representative
2 months ago
As a Front Desk Agent at Vail Resorts, you will be the face of the hotel, providing exceptional customer service and creating memorable experiences for our guests. This is an excellent opportunity for those new to hospitality to start their career and grow with our team.
Key Responsibilities- Work face-to-face with customers to ensure a seamless and enjoyable stay
- Check guests in and out, handling all necessary paperwork and documentation
- Answer phone calls and respond to guest inquiries in a professional and courteous manner
- Handle customer complaints and resolve issues in a timely and satisfactory manner
- Maintain a professional appearance and demeanor at all times
- Must be able to communicate fluently in English
- Friendly and strong people skills, with the ability to work effectively with guests and colleagues
- Somewhat strong computer skills, with experience using hotel management systems
Vail Resorts offers a competitive compensation package, including a starting rate of $22.04 per hour. We also offer a range of benefits, including free passes, employee discounts, and opportunities for professional development and growth.
We are an equal opportunity employer and welcome applications from qualified candidates. Please note that hiring for this position occurs on a rolling basis, and applications will be accepted until the positions are filled.
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