Operations Director
3 weeks ago
As an Operations Coordinator at Jewish Family & Children's Service, you will play a vital role in ensuring the smooth day-to-day operations of our front-desk staff. This position is responsible for managing assigned front-desk operations staff, including hiring, scheduling, monitoring workload, conducting performance evaluations, and implementing disciplinary action.
Responsibilities
Key Responsibilities:
• Monitor staffing assignments to optimize impact on clinic and patient visits. • Coordinate staff vacation requests and arrange for coverage of critical office functions. • Assist with strategic planning for clinic operations. • Oversee application assignments. • Conduct staff meetings. • Track incoming and outgoing members manually. • Monitor several required reports that sustain front-end operations. • Track petty cash funds monthly. • Coordinate case transfers to other sites within the agency and to other agencies/networks. • Plan individual work assignments for Operations staff. • Assist in communicating operational policy and procedures to staff at their site. • Provide orientation and ongoing training for office functions. • Coordinate the intake process, ensuring that intakes are processed according to contract requirements and Operations policy. • Purchase supplies, maintain phone lists, and new-hire tracking.
Requirements:
• High school diploma with coursework or significant experience in computer science and/or records management preferred. • Bachelor's degree in business, management, or computer science is preferred and may be considered in place of required experience. • Previous work experience in a position requiring significant public contact, preferably in a medical office, office organization skills, and ability to type 45 wpm. • Prior Behavioral Health experience is preferred. • Supervisory experience. • Computer experience with NextGen and Microsoft Office preferred.
About JFCS:
Jewish Family and Children's Service's (JFCS) is a long-standing provider of behavioral health and integrated health services in Maricopa County. We value each potential member and employee, regardless of religion, race, age, origin, gender, sexual orientation, or cultural background.
Some benefits of working with JFCS include:
• Lucrative bonus programs for both full-time and part-time employees. • FREE primary healthcare to all employees and every member of their household, regardless of relationship. • 401(k) retirement plan with company match. • Clinical license, tuition, and professional development reimbursement. • Numerous professional development and career growth opportunities. • Bilingual salary differential (English-Spanish). • Generous paid time off/sick time allocations with three floating Jewish holidays. • Comprehensive employee benefits package, including medical, vision, dental, and more. • Generous employee referral bonuses for both the new-hire and the referring employee. • Employee assistance program. • Eligibility for loan forgiveness programs in many positions.
We are an equal opportunity employer and welcome applications from diverse candidates.
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