Fine Dining Server/Server Assistant

6 days ago


High Point, North Carolina, United States Aramark Full time
Job Summary

Aramark is seeking highly skilled and customer-focused Servers and Server Assistants to join our team at Alo Restaurant. As a key member of our hospitality team, you will provide exceptional service to our guests, ensuring a memorable dining experience.

Key Responsibilities
  • Set the Scene: Set up side stations and perform assigned side work to ensure a seamless dining experience.
  • Attentive Service: Provide immediate attention to all guests upon seating, ensuring their needs are met promptly and efficiently.
  • Menu Management: Distribute menus, fill glasses with ice water, and answer questions to assist guests in making informed dining choices.
  • Order Taking: Take orders accurately and efficiently, ensuring that all guests' requests are met.
  • Food Service: Assemble food on trays, procure items from each station as necessary, and serve meals in a timely and efficient manner.
  • Check-In: Check back with guests to ensure their satisfaction, replenish water, and remove soiled dishes.
  • Financial Transactions: Verify accuracy of prices, state and federal taxes, tips, and other charges on all checks, and handle cash and credit card transactions as prescribed by standard operating procedures.
  • Team Player: Maintain a clean and organized dining area, advise supervisors of any complaints, and perform clean-up and closing duties as assigned.
  • Communication: Attend pre and post-lineup meetings, maintain positive relationships with associates and clients, and promote a harmonious and cooperative working climate.
Requirements
  • Experience: 1 year of previous experience in a restaurant or comparable industry; we will train.
  • Customer Focus: Ability to take care of customers' needs while following company procedures.
  • Technical Skills: Some computer skills preferred, with restaurant reservation systems a plus; we will train.
  • Pressure Management: Ability to work under pressure to complete assigned tasks in stressful situations.
  • Communication: Ability to actively listen, convey, and understand the comments and questions of others.
  • Teamwork: Ability to work together with a team in a positive manner to achieve common goals.
  • Adaptability: Ability to exhibit a cheerful demeanor towards others and bring energy to the performance of tasks.
  • Appearance: Neat and well-groomed appearance.
  • Literacy: Must be literate for written client and guest communication.
  • Availability: Available to work evenings and weekends.


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