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Digital Media Strategist

2 months ago

New York County New York, United States & Other Stories Full time
Job Overview

At & Other Stories, we're seeking a skilled Owned Media Specialist to drive customer growth and retention across our digital channels.

**Key Responsibilities:**

* Partner with the Ecommerce & Performance Marketing Manager to establish local processes and KPIs for customer growth and retention
* Develop and execute an elevated CRM strategy for our owned channels, aligning with the organization's growth plan
* Measure success by growing our active customer database, driving traffic to site, increasing email and SMS revenue, and increasing customer loyalty

**What You'll Bring:**

* Expertise in digital media and customer growth strategies
* Strong analytical and problem-solving skills
* Excellent communication and partnership skills

**About & Other Stories:**

& Other Stories is a global fashion brand that's part of the H&M Group. We're committed to creating a seamless customer experience across all our digital channels.

**Location:**

This position is based in NY, NY