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Client Relations Associate

2 months ago

Cedar City, Utah, United States Security Finance Full time

Join Security Finance as a Customer Service Representative

Position Requires Bilingual Proficiency in English and Spanish

Prior Experience in Customer-Facing Roles is Essential

Benefits Offered:

  • Comprehensive Training Program: Our training includes both hands-on and online components, with opportunities for pay increases as you develop your skills.
  • Exceptional Benefits Package: Enjoy medical, dental, life insurance, short- and long-term disability, profit sharing, a 401k plan with company matching, and paid time off for sick days, holidays, and vacations.
  • Incentive Bonuses: Potential to earn monthly bonuses based on team performance and branch objectives.
  • Community Involvement: We actively support local charities, food banks, and educational initiatives.
  • Career Advancement Opportunities: We are dedicated to nurturing our employees' talents and providing pathways for career growth.

Job Overview:

  • Are you fluent in both English and Spanish?
  • Do you enjoy making a meaningful difference in people's lives?
  • Do you possess experience in customer service?
  • Are you eager to explore a new industry with paid training?
  • Do you seek opportunities for career progression?
  • Do you prefer a collaborative office atmosphere?

As the first point of contact for our customers, you play a crucial role in creating a positive experience, whether through phone interactions or in-person assistance. No prior experience in finance is necessary; bring your customer-focused mindset, and we will provide the training you need.

Key Responsibilities:

  • Deliver exceptional customer service via phone and face-to-face interactions.
  • Engage with customers to foster new and ongoing business relationships.
  • Assist in preparing and processing loans and tax returns.

No prior finance experience is required.

Security Finance has been a trusted leader in the financial services sector since 1955, offering safe and accessible installment loans and tax preparation services. Our conveniently located branches ensure that we provide personal service from professionals our customers can rely on. We pride ourselves on being active community members, assisting neighbors in need, and treating every customer with the utmost respect.

Begin your journey with us today.