Guest Services Representative

2 weeks ago


San Jose, California, United States Crestline Hotels & Resorts Full time

Position Overview:
The Guest Services Representative plays a crucial role in ensuring a pleasant experience for all visitors. This position involves managing the check-in and check-out processes efficiently.

Key Responsibilities:
1. Assist guests during their arrival and departure, ensuring a smooth transition.
2. Handle incoming phone inquiries and provide accurate information regarding services and amenities.
3. Address special requests from guests, adhering to established policies and procedures.

Skills and Qualifications:
Strong communication skills and a customer-focused attitude are essential for success in this role.



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