Customer Engagement Specialist

3 days ago


Cumming, Iowa, United States Knitwell Group Full time
Overview of the Role

Knitwell Group is seeking a talented Sales Associate to join our team. As a Sales Associate, you will play a critical role in delivering exceptional customer experiences and driving sales growth. Your key responsibilities will include building strong relationships with customers, understanding their needs, and providing tailored solutions through personalized styling recommendations. Additionally, you will ensure that merchandise is well-organized and visually appealing on the sales floor, and collaborate with your team to create memorable customer experiences.

The Core Responsibilities:

* Develop and maintain relationships with customers to increase sales and drive customer loyalty.
* Provide personalized styling recommendations to help customers find the perfect fit.
* Maintain high visual standards while ensuring that merchandise is well-organized and visually appealing on the sales floor.
* Collaborate with your team to create memorable customer experiences and drive sales growth.

Requirements:
  • Minimum of 6 months' experience in sales or customer-facing roles (preferably in retail).
  • Excellent communication and interpersonal skills.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Proficiency in using point-of-sale systems and other technical tools.
Estimated Salary: $42,000 - $52,000 per year

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