IT Support Specialist

7 days ago


Sonoma, California, United States Ensign Services Full time
About Ensign Services

We are a leading provider of post-acute care services, with over 300 facilities and more than 45,000 employees across the country.

Role Overview

This position is critical to ensuring the effective operation of our IT systems. The successful candidate will possess strong technical skills and experience in supporting complex IT infrastructure.

Key Responsibilities
  • Deploy, service, and order equipment as needed
  • Install networking and telecommunication equipment
  • Process warranty requests and returns
  • Manage mobile device management (MDM) processes
  • Process tickets and quotes through Zendesk
  • Maintain the ServiceNow directory
  • Participate in team meetings and cultural events
  • Travel locally within Northern California and occasionally out-of-market
  • Provide technical support to facility administration, nursing, and service center teams
  • Reconcile American Express Concur expenses
  • Assist fellow field operations team members
  • Lead project management initiatives
Compensation Package

The estimated salary for this position is between $70,000 and $75,000, depending on relevant experience. Bonus opportunities may also be available.



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