Front Desk Representative

3 weeks ago


Mount Pleasant, Michigan, United States Lodgco Hospitality Full time
Job Title: Front Desk Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Representative. This role is responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining the overall appearance of the front desk area.

As a Front Desk Representative, you will be the first point of contact for our guests, setting the tone for their stay with us. Your primary responsibilities will include:

  • Welcoming guests and handling check-in/check-out procedures in a friendly and efficient manner
  • Providing accurate information about hotel amenities, services, and local attractions
  • Maintaining a clean and organized front desk area, including handling cash and credit transactions

You will also have the opportunity to develop your skills in:

  • Operating a computerized property management system (PMS)
  • Processing payments and handling cash, credit card transactions, and room keys
  • Communicating effectively with colleagues and management to ensure smooth operations

The ideal candidate will possess excellent communication and interpersonal skills, be able to work well under pressure, and have a strong commitment to delivering exceptional guest service. If you are a team player who thrives in a fast-paced environment and takes pride in creating memorable experiences for our guests, we encourage you to apply for this exciting opportunity



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