Test Proctor Specialist

22 hours ago


Linthicum Heights, Maryland, United States FLASH Technology Group Full time

Job Summary:

We are seeking a highly skilled Test Proctor Specialist to join our team at FLASH Technology Group. As a Test Proctor Specialist, you will play a critical role in ensuring the smooth administration of tests and validation processes.

Key Responsibilities:

  • Provide service support in test proctoring and validation, ensuring compliance with DoD testing standards.
  • Enroll, register, schedule, and confirm test candidates across multiple networks as needed.
  • Deliver and proctor all required tests, ensuring accurate administration and data integrity.
  • Maintain testing-related statistical databases for report generation.
  • Respond to testing and test delivery-related queries via email, phone, or walk-in requests.
  • Adhere to all policies and procedures regarding data integrity for the language testing systems.
  • Regularly review and read all testing correspondence to ensure compliance with all procedures and guidelines.
  • Perform basic testing application trouble-shooting skills on test facility computers.
  • Provide training to incoming proctors and perform uploads of test results to the appropriate systems.

Requirements:

  • Minimum of 4 years of experience in MS Office Suite of products and basic application trouble-shooting skills.
  • Two years of experience in a customer service environment.

What We Offer:

  • Generous referral bonuses.
  • Comprehensive benefits package.
  • 6% 401K match.
  • Tuition reimbursement.


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