Patient Services Manager East Region

5 days ago


Hartford, Connecticut, United States Trinity Health Full time
Job Summary

We are seeking a highly skilled and experienced Patient Services Manager to join our team at Trinity Health. As a key member of our Food & Nutrition Services Department, you will be responsible for overseeing the patient foodservice operations in the East Region.

Key Responsibilities
  • Direct the day-to-day operations of patient foodservice, ensuring that all aspects of the program are running smoothly and efficiently.
  • Supervise and coordinate the activities of local RHM supervisors and staff, providing guidance and support as needed.
  • Develop and implement effective cost reduction plans and processes to support Trinity Health and RHM FANS goals.
  • Ensure that all patient menus are reviewed and updated annually, and that nutrient analysis is accurate and up-to-date.
  • Maintain accurate and appropriate records, including menus as served, patient meal counts, and timing of meal assembly and delivery.
  • Develop and implement quality improvement programs, including foodborne illness prevention, safety, and infection control.
  • Collaborate with nursing leadership and staff to support patient-centered care approaches.
  • Ensure that all patient foodservice operations are compliant with Trinity Health and THS standards, guidelines, and approved technology.
Requirements
  • Bachelor's degree in institutional management, dietetics, or equivalent degree.
  • Minimum of three years progressive experience in healthcare foodservice management or an equivalent combination of education and work experience.
  • Registered Dietitian preferred.
  • Excellent leadership, analytical, organizational, planning, delegation, coaching, communication, and computer skills.
  • A personal presence characterized by honesty, integrity, and caring, with the ability to inspire and motivate others.


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