Small Business Relationship Manager

2 days ago

Mesa, Arizona, United States Western Alliance Bank Full time

Job Title: Small Business Banker

Location: Mesa

Job Summary:

The Small Business Banker is a key role at Western Alliance Bank, responsible for building strong advisory relationships with small business clients. The ideal candidate will have a strong background in financial sales and service, with the ability to create new ideas and execute action plans to achieve specified sales and service goals.

Key Responsibilities:

  • Be the primary point of contact for a portfolio of small business clients within a defined geographic coverage area
  • Routinely contact, primarily via telephone, existing, prospective, or newly assigned clients, and develop relationships and new business opportunities
  • Assess customer's financial needs and recommend the most appropriate products and/or services to assist in developing new business opportunities and expanding on existing customer base
  • Maintain a strong knowledge of Western Alliance Bank deposit, lending, and treasury management products and services
  • Collaborate with other departments across the organization to execute the sales, relationship-building, and credit strategies to achieve optimal results
  • Stay abreast of changing business trends that impact small business clients and translate those trends into business opportunities

Requirements:

  • High School Diploma or equivalent and five (5) or more years of Branch Banking Operations, Customer Service, or Lending and/or Deposits Sales or a combination thereof
  • Intermediate knowledge of general banking operations, including deposit operations, loan administration, treasury management, and/or other commercial banking products and services
  • Intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices
  • Intermediate project management and organizational skills; ability to create momentum, foster organizational change, and work with other members of senior management
  • Experience advising business owners on complex credit/lending solutions
  • Strong speaking and writing skills for internal and external audiences
  • Ability to interpret client financial statements and recommend specific solutions to achieve goals

What We Offer:

Western Alliance Bank offers a competitive salary, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. You'll also have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career.

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