Beverage Service Attendant
2 weeks ago
Position Overview:
As a Beverage Service Attendant at Choctaw Resort Development Enterprise, you will be responsible for delivering exceptional beverage service to all guests in a prompt, courteous, and professional manner, ensuring a high standard of customer satisfaction.
Key Responsibilities:
In this role, you will:
- Provide efficient and friendly beverage service to patrons, adhering to company standards and protocols.
- Take and fulfill beverage orders while maintaining a clean and organized gaming area for guests.
- Utilize automated bartending systems to prepare beverages accurately.
- Open and serve requested beverages, including beer and non-alcoholic frozen drinks.
- Continuously monitor guest needs to ensure timely service of beverage requests.
- Foster effective communication and collaboration with the Beverage Manager, Shift Supervisors, and fellow team members to ensure smooth operations.
- Maintain cleanliness in assigned areas and assist colleagues with operational tasks as needed.
- Exhibit consistent attendance and punctuality in accordance with company policies.
Qualifications:
To be successful in this position, candidates should meet the following criteria:
- Must be at least 21 years of age.
- Ability to obtain and maintain a gaming license as required.
- High School diploma or GED is preferred.
- Strong organizational and interpersonal skills are essential.
- Serv-Safe certification or the ability to obtain certification within 180 days is required.
- C.A.R.E. (Controlling Alcohol Risks Effectively) certification is necessary prior to commencing work.
Skills:
Successful candidates will possess:
- Proficiency in reading and interpreting safety guidelines and operational procedures.
- Effective communication skills for interactions with guests and team members.
- Basic mathematical skills for handling transactions and beverage orders.
- Common sense reasoning to follow instructions and complete tasks efficiently.
Physical Requirements:
This position requires the ability to:
- Lift and maneuver items weighing up to thirty (30) pounds.
- Stand and walk for extended periods, with the ability to navigate slippery surfaces.
- Work while wearing protective gloves as necessary.
- Bend, stoop, and stretch as part of daily responsibilities.
Work Environment:
The work environment is characterized by:
- High noise levels typical of a vibrant hospitality setting.
- Exposure to smoke and other environmental factors.
- The need to adapt to varying schedules based on operational demands.
This description is intended to provide a general overview of the position and is not an exhaustive list of all responsibilities and qualifications required.
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