Beverage Service Attendant

2 weeks ago


Lenexa, Kansas, United States Choctaw Resort Development Enterprise Full time

Position Overview:
As a Beverage Service Attendant at Choctaw Resort Development Enterprise, you will be responsible for delivering exceptional beverage service to all guests in a prompt, courteous, and professional manner, ensuring a high standard of customer satisfaction.

Key Responsibilities:
In this role, you will:

  • Provide efficient and friendly beverage service to patrons, adhering to company standards and protocols.
  • Take and fulfill beverage orders while maintaining a clean and organized gaming area for guests.
  • Utilize automated bartending systems to prepare beverages accurately.
  • Open and serve requested beverages, including beer and non-alcoholic frozen drinks.
  • Continuously monitor guest needs to ensure timely service of beverage requests.
  • Foster effective communication and collaboration with the Beverage Manager, Shift Supervisors, and fellow team members to ensure smooth operations.
  • Maintain cleanliness in assigned areas and assist colleagues with operational tasks as needed.
  • Exhibit consistent attendance and punctuality in accordance with company policies.

Qualifications:
To be successful in this position, candidates should meet the following criteria:

  • Must be at least 21 years of age.
  • Ability to obtain and maintain a gaming license as required.
  • High School diploma or GED is preferred.
  • Strong organizational and interpersonal skills are essential.
  • Serv-Safe certification or the ability to obtain certification within 180 days is required.
  • C.A.R.E. (Controlling Alcohol Risks Effectively) certification is necessary prior to commencing work.

Skills:
Successful candidates will possess:

  • Proficiency in reading and interpreting safety guidelines and operational procedures.
  • Effective communication skills for interactions with guests and team members.
  • Basic mathematical skills for handling transactions and beverage orders.
  • Common sense reasoning to follow instructions and complete tasks efficiently.

Physical Requirements:
This position requires the ability to:

  • Lift and maneuver items weighing up to thirty (30) pounds.
  • Stand and walk for extended periods, with the ability to navigate slippery surfaces.
  • Work while wearing protective gloves as necessary.
  • Bend, stoop, and stretch as part of daily responsibilities.

Work Environment:
The work environment is characterized by:

  • High noise levels typical of a vibrant hospitality setting.
  • Exposure to smoke and other environmental factors.
  • The need to adapt to varying schedules based on operational demands.

This description is intended to provide a general overview of the position and is not an exhaustive list of all responsibilities and qualifications required.



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