Customer Service Representative

1 day ago


Wharton, Texas, United States Wharton County Junior College Full time
Job Summary

We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Wharton County Junior College. As a key member of our front desk staff, you will be responsible for providing exceptional customer service to students, staff, and administration.

Key Responsibilities
  • Receive and direct incoming telephone calls to the appropriate extension
  • Assist visitors and provide information about college services and policies
  • Perform various administrative tasks, including data entry and record-keeping
  • Provide excellent customer service and respond to inquiries in a timely and professional manner
Requirements
  • High school diploma or equivalent required
  • One year of current related work experience preferred
  • Superior organizational and clerical skills, with current word processing software knowledge and other computer skills
  • Excellent verbal and written communication skills, with a commitment to service and the ability to provide continuous courteous customer service
Benefits
  • Part-time employees are eligible for three retirement plans: Teachers Retirement System (TRS), Social Security, and the 403b Tax Sheltered Annuity
  • Employees must select and contribute to one of these plans
What We Offer
  • A dynamic and supportive work environment
  • The opportunity to work with a diverse group of students, staff, and administration
  • A competitive compensation package


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