Call Center Representative

7 days ago


St Petersburg, United States Tata Consultancy Services Full time

We are looking for a motivated Call Center Representative to join our team at Tata Consultancy Services in Plano, TX or St Petersburg, FL. The estimated salary for this position is $50,000 - $65,000 per year.

About Us:

Tata Consultancy Services Limited is a leading global IT consulting and business solutions organization that helps clients transform and grow their businesses.

Your Role:

In this role, you will be responsible for handling inbound calls from customers seeking assistance with our Variable Annuity and Variable Life insurance products. Your primary goal will be to provide first call resolution and ensure customer satisfaction.

Key Responsibilities:

  • Answer inbound calls and respond to customer inquiries.
  • Escalate complex issues to senior representatives when necessary.
  • Maintain accurate records of customer interactions and updates.

Requirements:

The ideal candidate will have excellent communication skills, the ability to work in a fast-paced environment, and a passion for delivering exceptional customer experiences.



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