Logistics Scheduler
5 days ago
**Transportation Dispatcher Role**
At PACE Southeast Michigan, we seek a highly organized and communicative Transportation Dispatcher to support our daily operations. The successful candidate will possess excellent interpersonal skills, a strong attention to detail, and experience working with transportation-related software systems.
As a key member of our operations team, you will be responsible for coordinating driver schedules, monitoring daily vehicle maintenance schedules, and communicating participant information to drivers and staff.
- Manage driver schedules and assignments through the Ecolane System.
- Collaborate with the Transportation Manager to develop and implement efficient transportation strategies.
- Communicate participant information and concerns regarding special needs or mobility issues.
- Assist staff in reporting and recording customer feedback using standard forms.
- Monitor and follow up on unusual occurrences reported by transportation staff.
**Key Responsibilities:**
- Ensure all vehicles are safe and in good working order by maintaining daily vehicle maintenance schedules.
- Lead daily morning meetings with drivers to review assignments, confirm routes, and mobilize escorts as needed.
- Develop and implement effective bus load-up strategies based on participant cancellations and appointment schedules.
- Maintain accurate records of medication distribution to drivers and the DNW center.
- Respond effectively to real-time unforeseen situations and collaborate with IDT teams.
**Essential Qualifications:**
- A high school diploma or equivalent is required.
- A valid Michigan CDL license Class B with Passenger endorsement is required, along with a clean driving record.
- CPR certification is mandatory.
- Excellent communication and organizational skills are essential.
- Proficiency in Microsoft Office applications, particularly Outlook, Word, and Excel.
- Ability to work effectively under pressure and manage multiple data sets.
- Three years of experience in a related field, preferably with supervisory or management experience.
**Salary Range:** $45,000 - $65,000 per year
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